Details:
- Salary: £190 - 250 - Day
- Location: City of London London
- Date: 2 weeks ago
Description:
A 6 month Contract Role within HR Systems Support
Whats in it for you -
Working as a part of a talented team supporting HR project supporting migration project of Oracle HR to Success Factors, within a global reputable financial services organisation .
In addition supporting BAU HR technical functions to support transactions across - . payroll, benefits, pensions, immigration, international mobility, HR analytics, remuneration, learning & development, talent management, succession planning and recruitment.
What you will be doing
End User Support
* Initial HR Technology contact point for escalated queries that cannot be resolved by primary support tiers, providing functional expertise to resolve.
* Escalating issues where necessary - internally within the HR Technology team or to IT .
Managing the SF Administration MS Teams Group and channels.
* Supporting the SF Platform owner and module SMEs to ensure that the system is available, regularly updated and enhanced, and meets business requirements.
* Responding to HR colleagues and employee and manager queries in accordance with the HR Operations support model, escalating where required
* Supporting SMEs with change requests, including carrying out unit testing and updating documentation
* Key participant in bi-annual software releases/upgrades, testing new functionality and performing regression testing on existing modules
* Supporting strategic and high-profile HR and Business change projects that involve changes to HR Technology.
Project Support:
* Providing support to strategic Lifecycle support -
from the technology perspective, including Performance Reviews, Bonus Planning & Compensation Review, Calibration and Promotion.
.* Daily monitoring of interfaces between SF Platform and Core HR system (Oracle HR), liaising with the WFA team to ensure any data errors are corrected in a timely way.
* Monitoring of SF platform performance (including integrations), escalating any technical issues where necessary.
Supporting HR Tech module SMEs with delivery of change requests, which may include engaging with the SI Partner and/or SAP. Tasks include basic configuration, writing test scenarios/scripts, executing testing, defect resolution, updating configuration workbooks and process documentation.
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.* Working with IT Security colleagues to ensure any new/updated Role Based Permissions .
* Participating in the HR Technology Change Management meetings* Following and promoting system controls and procedures to ensure data quality, accuracy and security