HR Operations Lead

Description:

Liberty Recruitment Group are proud to be working exclusively with a fantastic global organisation in the search for an experienced HR Operations Lead!

Our client is a rapidly growing organisation with an office presence across 5 continents. They are seeking a highly experienced HR Operations Lead. This newly created role reports into the HR Director, you will be responsible for building the HR Operations and Shared Services Functions across the UK & Ireland.

This Southeast based role comes with hybrid working options and will also involve regular travel to head office in central London as well as other locations in the UK. You must be comfortable with travel for this role. This permanent position is paying circa £75k with a great list of benefits!

It’s an exciting time to join this growing tech business, especially following their recent success in securing a major nationwide project.

What you’ll do as an HR Operations Lead:

Lead and develop the HR Operations & Shared Services function, driving a high-performing, customer-focused service

Define and implement service standards, processes, governance frameworks and SLAs

Manage, coach and develop the HR Operations team, ensuring clear accountability and workload visibility

Act as an escalation point for complex HR operational matters

Oversee payroll and benefits delivery across the UK & Ireland, ensuring accuracy and compliance

Support HRBPs and managers with robust, compliant ER processes

Identify trends and recommend improvements to processes and policies

Support organisational change, acquisitions and TUPE activity

Produce regular HR reporting (headcount, absence, turnover, recruitment and service metrics)

Develop dashboards and insights to support decision-making

Ensure HR operations comply with UK & Ireland employment law, GDPR and internal policies

The ideal candidate will:

Have significant experience leading HR Operations, HR Shared Services, People Services or HR Administration teams

Be experienced in managing multiple projects with changing priorities and deadlines

Have strong experience in payroll, benefits and employee lifecycle administration

Come with strong knowledge of UK employment legislation and HR compliance requirements

Have experience improving HR processes, controls, automation and service delivery

Be very knowledgeable on HR systems, reporting and data governance

Ideally have experience in complex, multi-site or matrix organisations

Have excellent stakeholder management, communication and leadership skills

Have excellent attention to detail with the ability to balance operational delivery, governance and employee experience

Be resilient and comfortable with change and alternating priorities

Ideally be CIPD Level 7 qualified or come with equivalent experience

Company Benefits:

Private Medical Insurance

25 days holiday plus bank holidays

Group Life Assurance

Group Income Protection

Employee Assistance Programme

Innovative & collaborative work environment

Plus, much more…

If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group