HR Office Manager

Description:

The HR Office Manager will be the main HR and administrative point of contact for a growing Stansted-based team. This is a hands-on role combining generalist HR (recruitment, onboarding, employee relations and compliance) with office management (including payroll) to keep day-to-day operations running smoothly in a fast-paced, 24/7 environment. The ideal candidate is organised, proactive and passionate about supporting people in an operational transport setting.

Fully onsite 9am - 5.30pm

Key Responsibilities

Manage end-to-end recruitment, onboarding, induction and probation processes for Stansted-based roles.

Deliver day-to-day HR administration: employee records, absence/holiday, payroll inputs and HR documentation.

Support employee relations issues, advising on policies and managing grievance/disciplinary processes when required.

Ensure compliance with UK employment law, GDPR, right-to-work checks and relevant transport/airport requirements.

Oversee office management at site, including supplies, facilities coordination, visitor management and basic H&S admin.

Coordinate pass/ID applications, renewals and documentation in line with Centre procedures.

Manage UK insurance administration, including renewals, policy reviews and claims handling.

Coordinate IT support with head office, including access requests, equipment needs and local troubleshooting.

Administer the staff commission scheme, tracking performance, payroll intergration.

Maintain stock control for brochures/promotional materials, with simple tracking for usage and replenishment.

Create and maintain SOPs to improve consistency, efficiency and compliance across admin and HR processes.

Key Requirements

Proven HR administration/generalist experience, ideally in transport, aviation, hospitality or shift-based operations.

Sound working knowledge of UK employment legislation and HR best practice.

Recruitment, onboarding, ER and payroll experience.
Strong organisational skills with excellent attention to detail and follow-through.

Confident communicator, able to build relationships with frontline teams and senior stakeholders.

Strong Microsoft Office skills (Excel essential); HRIS/payroll exposure is an advantage.

Comfortable working in a fast-paced operational environment; flexibility for occasional early/late support.

High integrity and discretion when handling sensitive employee information.

Fluent English; additional languages are a plus due to our European network.

Benefits

Salary £35,000 - £40,000 (DOE).

Performance-related bonus opportunities.

Staff travel benefits.

Career development in a growing international transport brand