Details:
- Salary: £35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Leicester Leicestershire
- Date: 3 days ago
Description:
HR Advisor - Professional Services
Portfolio are proud to be partnering exclusively with a well-established and highly respected UK business, recognised as a leading provider of HR, Employment Law, Health & Safety and Business Compliance Services.
Offering a fast-paced, ambitious and supportive working environment, the business continues to grow and provides excellent opportunities for career development and progression.
We are seeking experienced HR professionals who are passionate about delivering high-quality, commercially focused advice and who want to progress their career within a thriving, supportive environment.
The Role
As a HR Advisor, you will provide professional, personalised HR and Employment Law advice to a diverse client base across the UK, supporting businesses of all sizes and sectors.
You will work collaboratively within a specialist advisory team, delivering advice via telephone and email, ensuring it is legally compliant, pragmatic and tailored to each client's unique needs. Where appropriate, you will confidently present compliant and non-compliant options, clearly outlining associated risks to enable informed decision-making. You'll receive extensive training, continuous professional development, and clear opportunities to progress into senior advisory or leadership roles.
Key Responsibilities
Provide accurate, legally compliant HR and employment law advice with a strong customer focus
Manage a varied caseload of employee relations matters, including disciplinary, grievance, absence, performance, capability, flexible working, probation, dismissal, redundancy and restructuring cases.
Support complex cases from initial enquiry through to resolution.
Build trusted, long-term relationships with clients at every interaction
Meet personal and departmental KPIs and SLAs
Respond to client queries promptly and professionally within contractual timeframes
Provide clear options and innovative solutions tailored to each client's business
Maintain detailed, accurate case notes on internal systems
Support clients with documentation, implementation guidance, and ad-hoc letter drafting
Ensure advice aligns with client contracts, policies, and terms & conditions
Stay up to date with legislative changes, best practice, and ACAS guidance
What You'll Bring
Proven, practical experience in a HR advisory role - or in a leadership role with experience managing HR/ Employee Relations processes.
Strong working knowledge of UK employment law, HR best practice, and ACAS guidance
A proactive, solutions-focused mindset with creative problem-solving ability
Confidence working in a fast-paced, KPI-driven professional services environment
Excellent written and verbal communication skills
Ability to prioritise workload and work autonomously when required
Professional, adaptable, and resilient under pressure
Strong attention to detail and accuracy
Competent with MS Office and case management systems
Enthusiasm for building client relationships
Why Join?
Competitive salary and regular salary or career framework reviews.
Join a market-leading, award-winning organisation with global backing
Clear career progression and development opportunities
High-quality training and ongoing learning
Collaborative, supportive team culture
Exposure to a wide variety of complex and interesting client cases
Birthday leave, continuous service annual leave increases.
Recognition awards and incentive opportunities
52507BG
INDMANS
The Portfolio Group are acting on behalf of our client in recruiting for this position