Details:
- Salary: £28,000 - 30,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Preston ENG
- Date: 8 hours ago
Description:
Housing Support Officer
Preston
£28,000 Rising to £30,000 + Mileage
We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused
This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support.
The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users.
The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place.
The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required.
Role Criteria:
Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met
Provide practical and emotional support to individuals and families
Identify needs and put in place support packages to promote independence
Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours
Carry out risk assessments and maintain accurate records for audits and compliance
Communicate effectively with colleagues, service users, local authorities, and partner organisations
Maintain professional boundaries while being approachable, empathetic, and supportive
Work independently, showing resilience and initiative
Flexible and willing to travel between sites
Hold a full UK driving licence
This is a full-time, permanent opportunity. To learn more, please apply.
Due the volume of applications, it is not possible to contact everyone, if you have not heard back within 14 days please assume that you have not been shortlisted on this occasion.
If you require adjustments or assistance with your application. Please get in touch