Details:
- Salary: £40 - 45 - Hour
- Location: Braintree Essex
- Date: 2 days ago
Description:
Housing Options Team Leader
Braintree District Council
£40.00–£45.00 per hour (umbrella) | Temporary, 3 months | Full time
Braintree (3 days a week in office)
Lead a service that keeps people in their homes
Vivid Resourcing is supporting Braintree District Council to recruit an experienced Housing Options Team Leader for a 3-month interim assignment. This is an immediate need, so you’ll need to be available at short notice.
About the role
You’ll lead the day-to-day delivery of a responsive, customer-focused and legally compliant Housing Options and Homelessness Service. Your focus will be preventing and relieving homelessness through timely advice, assistance and intervention. You’ll be the team’s go-to for professional guidance and quality assurance, and you’ll step up to deputise for the Housing Options Manager when needed.
What you’ll do
* Supervise, support and manage the performance of Housing Options Officers, Triage Officers and wider team members
* Guide officers on complex and sensitive cases
* Make sure statutory homelessness duties are met, with consistent, thorough and professional assessment of every application
* Carry out quality checks on casework and decision-making
* Represent the service at internal and external meetings
* Help develop referral arrangements and protocols with statutory agencies, housing providers and the voluntary sector
What you’ll bring
* A proven track record in housing options and homelessness
* Excellent working knowledge of the Housing Act 1996, Homelessness Act 2002, Localism Act 2011 and Homelessness Reduction Act 2017
* The ability to analyse, interpret and apply complex homelessness case law
* Experience managing, motivating and supervising a team
* Strong communication, negotiation and influencing skills
* A calm, customer-focused and non-judgemental approach, even under pressure