Housing Officer

Description:

Are you an experienced Housing Officer looking for your next interim opportunity? We're seeking a proactive and customer-focused individual to join a busy housing team, managing a neighbourhood patch across North Cornwall.

This is a fantastic opportunity to play a key role in supporting residents, maintaining thriving communities, and delivering an excellent housing management service.

The Role
As Housing Officer, you'll be the main point of contact for customers within your patch, providing a comprehensive housing management service and building strong relationships with residents and community partners.

Key responsibilities will include:

Managing a portfolio of tenancies and providing advice and support to residents.
Conducting tenancy sign-ups, property viewings and ensuring compliance with tenancy agreements.
Investigating and managing tenancy breaches, anti-social behaviour and safeguarding concerns.
Responding to customer enquiries, requests and permissions in a professional and timely manner.
Maintaining high estate standards and monitoring service contracts to ensure value for money.
Working closely with internal teams and external agencies to support customers and communities.
Delivering resident engagement activities and community initiatives to promote sustainable neighbourhoods.
Supporting housing management activities linked to new developments where required.

About YouTo be successful in this role, you'll have:

Previous experience within social housing, including tenancy, estate and housing management.
Strong communication and relationship-building skills.
Excellent organisational skills and the ability to manage a varied workload.
A customer-focused approach with a passion for delivering high-quality services.
The ability to handle sensitive situations professionally and confidently.
A full UK driving licence and access to your own vehicle.

What's on Offer?
Salary of £39,923 per annum.
37 hours per week, Monday to Friday.
Fixed-term contract until October 2026.
Opportunity to make a real difference within local communities across North Cornwall.
Immediate start available.

Additional Information
Location: North Cornwall
Contract: Fixed Term until October 2026
Hours: 37 per week, Monday to Friday
Closing Date: 15th July

Please note that this role is subject to an Enhanced DBS check. We are committed to safeguarding and promoting the welfare of vulnerable individuals and expect all employees to share this commitment.

Interested? Apply today to be considered for this rewarding Housing Officer opportunity or contact Chelsea Goodman in the Pertemps Plymouth office