Housing Officer

Description:

Job Opportunity: Housing Officer (Temporary)

Position: Housing Officer
Contract: Temporary, ASAP - 4 Month Contract
Possibility of Extension: Yes, based on performance
Pay Rate: £18.53 per hour (PAYE)
Working Hours: 37 hours per week, Monday to Friday, 08:45 - 17:00
Location: EX16 6PP

Job Purpose:

To provide professional housing advice, housing waiting list, and homelessness service to those in need of affordable housing as per the Housing Act and Homelessness legislation.

Key Responsibilities:

To provide a high level of service delivery taking account of the Council's policies and procedures and to promote a culture of customer focus.

To contribute to service development in co-operation with other colleagues and the Housing Options Manager.
To maintain Devon Home Choice policy and procedures within a defined area of Mid Devon.
To attend home visits and other venues as appropriate to provide a housing advice service to members of the public.
To maintain an up-to-date knowledge and awareness of legislation and case law relating to the duties of the post holder.
To interview and assist those persons who believe themselves to be homeless or threatened with homelessness giving advice on their housing options.
To interview and assist those persons requiring housing advice, giving advice on their housing options as required under the Housing Act.
To help prevent homelessness by directing applicants to the appropriate advice and assistance.
To make formal decisions on homeless applications.
To make formal decisions on Devon Home Choice applicants.
To ensure that Bed and Breakfast accommodation, short life and other temporary accommodation are available to meet the needs of those who are homeless.
To allocate temporary accommodation by the Housing Act legislation.

Qualifications and Experience:

Previous experience in housing management or related field is preferred.
Understanding of housing laws, regulations, and policies.
Strong interpersonal and communication skills.
Problem-solving abilities and a proactive approach to challenges.
Proficiency in using housing management software.
Ability to work independently and as part of a team.
Relevant qualifications in housing or a related discipline are a plus.Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases therefore also agreeing to be represented by i-jobs with respect of the vacancy you're applying