Details:
- Salary: £27 - 29 - Hour
- Location: London
- Date: 2 days ago
Description:
We are currently working with a housing provider in West London who is looking to appoint an experienced Housing Officer on an initial 3-month temporary contract.
This role will be responsible for managing a defined patch, providing a visible neighbourhood presence and delivering a proactive housing management service to residents. The successful candidate will be comfortable managing a varied caseload, including tenancy management, anti-social behaviour, resident engagement and estate management matters.
Key Duties
Managing a designated housing patch and acting as the first point of contact for residents.
Investigating and managing ASB cases, neighbour disputes and breaches of tenancy.
Carrying out regular estate inspections and ensuring communal areas meet required standards.
Undertaking tenancy visits, audits and property inspections.
Working closely with internal teams and external agencies to resolve complex tenancy and neighbourhood issues.
Managing low-level tenancy enforcement cases and taking appropriate action where required.
Supporting residents to sustain their tenancies and access relevant support services.
Responding to complaints, service requests and Member enquiries within agreed timescales.
Maintaining accurate case records and updating housing management systems.Please send your CV in the first instance