Housing Officer

Description:

4Recruitment Services are seeking  a Housing Officer for our client located in Rugby.

DUTIES & RESPONSIBILITIES INCLUDE:

Deliver housing management services to tenants, maintaining high standards of customer care.
Provide advice and support to tenants through various channels, including office interviews, home visits, and telephone/email correspondence.
Collaborate with internal and external stakeholders to sustain tenancies and provide individual support packages.
Investigate and process housing management requests such as tenancy transfers and mutual exchanges in compliance with legislation.
Manage complaints of anti-social behaviour and neighbour disputes, taking appropriate action in conjunction with relevant agencies.
Conduct regular estate visits and health/safety inspections to ensure effective management of housing stock.
Maintain accurate records and prepare reports on statistical data for service monitoring and improvement recommendations.   
ESSENTIAL REQUIREMENTS:

Have an understanding of the current housing issues and the local and national political and social framework within which local authority housing services operate.
Knowledge of Health and Safety policies and legislation.
An understanding of the welfare benefit system.
Full UK driving license and access to own transport for business use.   
A full JD is available upon request.

What we offer:

24 hour one on one specialist consultant based within your geographical area
4Recruitment Services Employee Benefits Programme
Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies , please contact our Team on (phone number removed) or email  (url removed)