Details:
- Salary: £28,265 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Bath Somerset
- Date: 1 week ago
Description:
We have an exciting new opportunity for a Housing Management Worker to join our team based in Bristol. You will join us on a full time, permanent basis, working 37 hours per week. In return, you will receive a salary of £28,265 per annum.
About our Housing Management Worker role:
In this role you will ensure that the housing management services at Rackfield House are delivered equitably, efficiently and effectively and in accordance with our policies and procedures, delivering a safe and well maintained accommodation service for its residents.
We value colleagues who consistently demonstrate and champion our values and who create positive relationships with colleagues, customers and stakeholders.
Key Responsibilities as our Housing Management Worker:
Work as part of an outcome focused team that works effectively with vulnerable adults; ensuring your work is of outstanding enduring quality and is responsive to the needs of clients and commissioners.
Provide a welcoming and professional environment answering general enquires, and providing a safe environment for service users, stakeholders and visitors by ensuring that the safety of the building is maintained at all times.
Assist in the delivery of the housing management service including monitoring, identifying and dealing with repairs and other housing related issues. Ensure that the standards of the building are maintained.
Carry out regular health and safety inspections. Liaise effectively with the Health and Safety Department or other appropriate teams.
Liaise with Support Staff regarding vacancies and referrals.
Liaise with service users to investigate and resolve any breach of occupancy conditions.
Deal with complaints and occupancy issues as they arise and promptly report any concerns.
About our Housing Management Worker:
Experience of providing support services within another social care setting.
Excellent customer service skills and relevant experience in a customer focused role.
Understanding of the needs of vulnerable adults and able to transfer Brighter Places’ values in all work with residents, colleagues and stakeholders.
Excellent interpersonal skills particularly written, verbal, influencing and negotiating.
Ability to deal with challenging situations calmly and assertively.
Ability to deal respectfully with people from different backgrounds.
Ability to prioritise work and work to tight deadlines.
Ability to use Microsoft Office package including Excel, Word, PowerPoint and Teams.
Flexible approach to hours worked as and when required, this includes willingness to work unsociable hours and being prepared to work alone.
About Us:
We are a friendly team of over 100 people and are committed to being a great place to work
We are a ‘Best Companies Very Good to Work For’ winner in 2023
We offer 30 days of annual leave + bank holidays + one day volunteering annually + the ability to buy up to five extra days each year
We offer a £700 flexi-benefit that can be used towards breaks away, treatments, counselling, fitness activities insurance and many more options
6.16% pension contribution + life insurance
Company sick pay of up to 14 weeks full pay + 14 weeks half pay
Interest free employee loans up to £1000
Development opportunities via the Brighter Places university
Paid professional memberships and subscriptions
Plus a whole host of other benefits including; free immunisations, eye tests, discounted bus fares, independent financial advice, an employee assistance programme, fresh fruit in the offices and more
Closing date: 6th May 2024
If you feel you have the skills and experience as our Housing Management Worker, then please click apply today!
We are committed to equality, diversity and inclusion and positively welcome applications from all sections of the community