Details:
- Location: Inverness Highlands
- Date: 1 month ago
Description:
Part-time Housing Officer
Mornings Only | 9:00am - 12:30pm | 17.5 hours per week
3 Month Temp Contract | potential for extension
Search Consultancy are currently working with a well-known national Housing Association to recruit a Housing Officer on a part-time basis, which will be based on-site. This role will be initially a 3 month temp position to cover planned absence, and there is potential for the role to be extended beyond this.
The successful candidate will be responsible for providing a high standard of customer service to tenants, customers and colleagues as well as maintaining the day-to-day running of the site from an Administration perspective.
Duties involved in this role will include:
* Deliver housing management services to tenants, delivering a high level of customer service whilst maintaining compliance to Health and Safety
* Escalating complex housing issues to management
* Assisting the Housing Officer with rent queries
* Conduct new tenancy sign-ups and related administration
* Ensure that work is carried out to a high standard by staff at all times
* Show prospective tenants around properties when required
* Maintain awareness of housing requirements within the site, keeping the Housing Officer up to date with any potential tenancy changes
* Undertake customer care visits for all new tenants, arranging for any concerns or issues to be escalated
* Ensure fire alarms, legionnaire testing and fire drills are carried out within required timescales to ensure compliance with Health and Safety regulations
* Maintain HR and all other IT systems to ensure accurate information in stored
* Management of petty cash, payments made and any banking
* Various other ad hoc administration duties as directed
In order to be considered for this role, your skills & experience should include:
* Previous experience of both Administration & Customer Service, preferably from within a Housing or Property setting
* Solid IT skills including the use of MS Office
* Strong customer service and communication skills
* Strong organisational and time management skills
* Self-motivated and able to work well within a team
If this is the role for you, apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age