Hospitality Manager (Care Home)

Description:

Hospitality Manager (Care Home)

Location: Suffolk

Salary: Circa £35K (Depending on Experience)

Are you a hospitality professional seeking a fulfilling career change? Consider joining the care sector where you can leverage your skills to enhance the lives of residents and their families in a compassionate and family-oriented environment.

About the Role

We are looking for an experienced and dynamic Hospitality Manager to lead our hospitality services at a vibrant respite and residential care home in Suffolk. This role is perfect for someone passionate about providing top-notch service and fostering a warm, welcoming atmosphere.

Key Responsibilities:

Resident Experience: Oversee all hospitality operations, including food service, activities, housekeeping, and maintenance, ensuring exceptional experiences that align with our values of compassion and empathy.
Service Excellence: Collaborate with the chef to create appealing menu plans and manage activity programs that promote wellness and enjoyment.
Team Leadership: Create a positive, team-oriented work environment, encouraging continuous improvement and high-quality service delivery.
Stakeholder Engagement: Build strong relationships with residents, families, and staff to support a proactive and engaging community.
Staff Development: Train and motivate staff to deliver exceptional service efficiently and effectively.
Compliance Management: Ensure compliance with health and safety regulations and maintain thorough records and policies.
Skills and Experience:

Hospitality Management: Minimum of 3 years in a similar role within the hotel or hospitality industry.
Regulatory Knowledge: Understanding of health, safety, and employment regulations.
People Management: Proven ability to inspire and lead a team to achieve high standards of service.
Communication: Strong verbal and written skills, capable of engaging with a diverse range of stakeholders.
Food Service Expertise: Experience in menu planning, food preparation, and understanding dietary requirements.
Activities Planning: Ability to design and implement engaging activities that promote health and wellness.
Housekeeping Knowledge: Familiarity with cleaning, hygiene, and infection control practices.
Budget Management: Competence in managing costs while maintaining service quality.
Why Join Us?

Meaningful Work: Make a real difference in the lives of our residents and their families.
Supportive Environment: Join a team that values compassion, empathy, and excellence.
Career Growth: Opportunities for professional development and career progression.
If you are ready to bring your hospitality expertise to a rewarding new role, we’d love to hear from you!

How to Apply:

Contact Janice Froggatt at (url removed) for more information