Details:
- Salary: £55,000 - 65,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: City of London London
- Date: 2 weeks ago
Description:
Hiring: 3rd Line Support Engineer
Location: Liverpool Street, London - 3 days onsite, 2 days from home
Salary: £55,000-£65,000
Experis are working with an award-winning IT Consultancy provider who are looking for an experienced 3rd Line Support Engineer to join their London team, supporting with on-prem activity for one of their high-profile clients.
You will provide 3rd line support across project related tasks to our client in the financial industry during your onsite days. As well as this, you will be required to support with additional clients on non-site visit days.
Required skills:
Strong technical skills required with the ability to Design, Build and Support:
VMware vSphere, Horizon VDI, and vRealize.
Veeam B&R
HPE Server, Storage, and Networking
10 Zig Thin Client and Re-PurpOS
SCCM & MDT - Image build/deployment, patching, and application deployments.
OpManager
Manage Engine Password Manager
Windows Server OSes
Windows 10 & 11 Desktop
MS 365 Apps
Key Responsibilities:
Provide third-line technical support to end-users, resolving complex IT issues.
Diagnose and troubleshoot hardware, software, and network problems.
Install, configure, and maintain computer systems and software applications.
Collaborate with other IT teams to ensure efficient resolution of issues.
Document and track all support activities in the ticketing system.
Provide excellent customer service and communicate effectively with users.Benefits:
Hybrid working
Car allowance
25 days annual leave (plus bank holidays)
An additional half day holiday on your birthday
Salary sacrifice pension scheme
Cash plan medical care
Private medical insurance
Quarterly prize draw
Employee discounts
Access to well-being support
How To Apply
Please send a CV to
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas