Hire Controller

Description:

Hire Controller - Modular - Stockton on Tees

Ready to take ownership of a busy hire desk and play a key role in a growing business?

We're recruiting for a Hire Controller to join a successful company operating within the modular buildings and site accommodation sector. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building customer relationships, and takes pride in delivering an outstanding service.

The Role

As Hire Controller, you'll be at the heart of the operation, managing the hire process from enquiry through to off-hire. You'll work closely with customers, suppliers, and internal teams to ensure projects run smoothly, equipment is available when needed, and customers receive a first-class experience every time.

What You'll Be Doing

Managing the full hire lifecycle from enquiry to off-hire

Coordinating deliveries, collections, and customer requirements

Maximising fleet utilisation and product availability

Building strong relationships with new and existing customers

Providing exceptional customer service and resolving queries quickly

Working closely with operations and support teams to ensure seamless service delivery

Maintaining accurate hire records, contracts, and invoicing

Identifying opportunities to increase hire revenue and grow customer accounts

What We're Looking For

Previous experience in a hire, plant, tool hire, modular, construction, accommodation, or related industry

Strong organisational and administrative skills

Excellent communication and relationship-building abilities

A proactive, customer-first attitude

Ability to prioritise and manage multiple tasks effectively

Commercial awareness and a drive to contribute to business growth

A positive approach with a natural problem-solving mindset

What's In It For You?

✅ Competitive salary

✅ Enhanced pension scheme

✅ 25 days holiday plus bank holidays, increasing with service

✅ Buy & Sell Holiday Scheme

✅ Health Cash Plan and Life Assurance (following probation)

✅ Employee Assistance Programme

✅ Cycle to Work and Technology Schemes

✅ Ongoing training and genuine career progression opportunities

Interested?

If you're looking for a role where you can make an impact, build long-term customer relationships, and develop your career within a growing business, we'd love to hear from you.

Apply today to find out more about this exciting Hire Controller opportunity