Details:
- Salary: £13.50 - Hour
- Job Type: Temporary
- Job Status: Full-Time
- Salary Per: Hour
- Location: EN3 Enfield Highway Greater London
- Date: 6 days ago
Description:
Hire Controller
Job Description: As a Hire Controller, you will be a key point of contact for customers, offering support and assistance over the phone to help them decide which of our products will be most suitable for their needs. Y
Key Duties and Responsibilities:
* Customer Liaison: Manage hire, sales, and service enquiries, providing excellent customer service.
* Equipment Sourcing: Source equipment from third-party suppliers to supplement the company’s fleet and fulfill customer orders.
* Order Processing: Accurately process orders and coordinate with operational colleagues to allocate stock and arrange transport.
* System Management: Update the CRM and hire management system with relevant information and actions taken.
* Administrative Support: Perform general administrative duties, including raising purchase orders, negotiating hire rates, and processing payments.
Qualifications, Experience, and Abilities:
* Industry experience in a similar role.
* Previous experience working within a high-volume hire desk role.
* Knowledge of plant, machinery, small tools, lifting, and safety equipment (Preferable)
* Excellent customer service skills.
* Ability to work on own initiative.
* Creative and proactive in suggesting improvements.
* IT literate with proficiency in MS Office.
Apply now or call Pertemps Enfield for more details