Highways Inspector

Description:

Highway Inspector (Road Safety & Customer Engagement)

£35 per hour UMB. Inside IR35 - 6 Month Contract

Job Purpose

To undertake statutory and risk-based highway safety inspections and associated activities to ensure the highway network remains safe, serviceable, and compliant with relevant legislation. The role also provides a proactive customer engagement function, acting as a key interface between the service, stakeholders, and the public.
The post supports the Council's ability to defend third-party claims through accurate inspection records and timely defect identification and resolution.

Key Responsibilities
1. Highway Safety Inspections
Undertake planned, cyclical, and ad hoc road safety inspections of the highway network, including carriageways, footways, and associated assets.
Identify, risk assess, and categorise defects in accordance with policy and national codes of practice.
Raise works orders and ensure defects are progressed within agreed timescales.
Maintain accurate inspection records to support statutory defence (Section 58 and liability claims).
Undertake follow-up inspections and quality checks on completed works.
2. Network Monitoring and Compliance
Monitor works undertaken on the highway to ensure compliance with council standards and specifications.
Identify defects or non-compliant works and initiate remedial or enforcement action where required.
3. Customer Engagement & Stakeholder Management
Act as a primary point of contact for highway-related enquiries within a defined area.
Respond to customer complaints, councillor enquiries, and public reports in a timely and professional manner.
Liaise with Town and Parish Councils, elected Members, and community groups on highway issues.
Work collaboratively with the Engagement Team to manage and prioritise customer-driven inspection activity.
4. Asset Management & Reporting
Support the development of maintenance programmes and renewal schemes.
Input and manage inspection data within corporate systems (e.g. Symology/Insight or equivalent).
Provide evidence and reports for legal proceedings, claims, and audits where required.
5. Service Delivery & Continuous Improvement
Support improvements to inspection processes, policy, and service delivery methods.
Contribute to performance monitoring, KPIs, and service objectives.
Promote innovation, efficiency, and best practice within inspection and engagement activities.
6. Health, Safety and Compliance
Work in accordance with all relevant health and safety legislation and risk assessments.
Ensure consideration of vulnerable road users and environmental impacts in all inspection activities.

How to Apply or for more Information:

3 simple ways to apply or get in touch:

Apply directly online via the Matchtech website
Call Callum Laycock directly on (phone number removed)
Email your CV to

Matchtech:

Matchtech are the largest and leading Highways and Transportation Recruitment Company in the UK.

Future Roles:

If you have the correct experience for this type of position but this specific role is not quite right for you, as the level, location or rates etc. is it not quite what you are looking for a present, please still feel free to get in touch with me as I continually recruit similar roles to the one above at all levels across the UK.

Alternatively if are not suitable for this role but still work within the Highways and Transportation industry and believe you will be looking for a new role in the future please give me a call for a confidential chat regarding your employment status.

To apply for these roles, candidates must be eligible to live and work in the UK