Helpdesk and Contracts Administrator


Details:
  • Salary: £28,000 - 30,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: SN5 Lydiard Tregoze Wiltshire
  • Date: 1 week ago
Description:

Your construction Recruitment are proud to be working with a successful and forward-thinking company to bring you this unique opportunity as an employed Helpdesk/ Contract Administrator.



Location: Swindon

Are you looking for stability, career progression and a fantastic team environment?

Job Duties Include:

* Supporting clients with all incoming helpdesk queries, via telephone, email and our

* Over seeing and reviewing contracts

* Arrange for PPM schedule and Reactive maintenance to be completed.

* Maintain formal and informal communication with managers related to services activities/ working group.

* Develop good working relationships with staff at all levels

* Assist with setting up accounts with new suppliers and sub-contractors

* Coordinate with operations and finance teams to ensure accurate and timely billing of services provided.

* Handle billing inquiries and disputes, providing solutions in a professional and timely manner.

* Prepare and issue invoices, credit notes, and other billing documents.

* Generate regular reports on contract status, billing discrepancies, and client feedback for management review.

* Facilitate the onboarding process for new contracts, including documentation, data entry, and system updates.

* Assist in the development and implementation of policies and procedures to improves efficiency in contract management and billing processes.

Requirements:

* Experience in a similar role

* Full UK Driving Licence

* Experience working within the FM industry

* Drive and ambition to progress

* High attention to detail

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

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