Health Care Coordinator

Description:

Role:
Healthcare Co-ordinator

Location:
Norfolk & Somerset

Hours:
Flexible, including participation in an out-of-hours/on-call rota

Salary:
£25,000

What will you be doing?
Coordinating care and staffing to ensure safe and effective service delivery.
Managing staff rotas and responding to urgent staffing requests.
Matching the right staff to the right shifts while maintaining high standards of care.
Working closely with care teams across supported living, residential care and nursing services.
Monitoring staffing levels and escalating any risks or concerns where appropriate.
Ensuring compliance with safeguarding, confidentiality and person-centred care principles.
Communicating effectively with staff, clients and stakeholders in a fast-paced environment.
Using electronic rostering systems and Microsoft Office to manage schedules and maintain accurate records.
Remaining calm and solution-focused when dealing with last-minute changes or emergencies.Experience/qualifications required:
Previous experience in a Healthcare Co-ordinator, Care Co-ordinator or similar role.
Experience of care or shift coordination, staffing, recruitment and rostering.
Background within supported living, residential care or nursing agency environments.
A strong understanding of safe staffing, safeguarding, confidentiality and person-centred care.
Excellent organisational, communication and decision-making skills.
Confident prioritising multiple tasks and working under pressure.
Good IT skills, including Microsoft Office and electronic rostering or care management systems.
Flexible to participate in an out-of-hours/on-call rota.
A genuine commitment to equality, diversity, dignity, respect and delivering high-quality care.Benefits
Opportunity to make a real difference to the quality of care delivered.
Fast-paced and varied role where no two days are the same.
Supportive team environment.
Career development opportunities.
Competitive salary and benefits package