Head of QHSE - Soft FM

Description:

Job Reference: /KH/22-04/1150/18

Job Title: Head of QHSE - Soft FM

Location: England

Salary: Competitive 

Hours per week: Monday to Friday - 09:00 - 17:30 - 37.5 hours per week 

Business Overview

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Role Overview

We are currently recruiting for a Head of QHSE - Soft FM to join our passionate and driven team based. 

To provide QHSE advice to directors, senior managers and operational teams as well as support and provide encouragement to operational management in the delivery of the QHSE Management System. Deliver the risk-based audit programme and work with stakeholders to strive to improve QHSE standards. To manage and oversee a QHSE Team with 7 direct reports

Benefits

Informal hybrid / flexible working arrangements
25 days holiday + bank holidays
Free fruit in our offices
Employee Referral Scheme (if you refer a successful candidate to one of our vacancies)
Wide range of retail discounts
Regular social and charity events held in our offices
Get involved in charity events in the local community

Wellbeing

Discounted gym membership
Eye test £25 voucher and up to £100 towards glasses
Join our Cycle to Work scheme via salary sacrifice
Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our D&I initiatives and events
Access to internal Mental Health First Aiders

Career development and recognition

Immediate access to “Opportunity” our internal Learning and Development platform
Required professional membership fees paid for
Opportunity to win monthly Superstar Awards
Long service awards

Key Responsibilities:

Functional

To work collaboratively and constructively with other members of the QHSE Team to ensure a consistent and seamless delivery of QHSE support across OCS.
To lead policy and process review programs within the QHSE Management System as required, ensuring the system maintains its effectiveness for the business operational needs.
Develop and implement new policy & process with the QHSE Director as necessary.
To communicate proactively on QHSE issues and prepare reports, bulletins and briefs, as requested, to promote learning
To assist in the development, formulation and delivery of QHSE objectives
To manage a QHSE Team as it supports operational management in the delivery of the QHSE management system
To secure agreement where resources are allocated aiming to achieve optimum return for our efforts
To oversee and help implement initiatives to drive continual improvement
To support the business to manage effectively QHSE matters, capable of taking appropriate and timely corrective actions when required
To appoint QHSE Advisors to undertake accident and incident investigations of reportable events, and other incidents as directed.
To provide significant event management (criminal and civil) including follow-up of lessons learnt. Act as the single point of contact for Legal Professional Privilege matters (on behalf of the QHSE Director) enabling a consistent approach
To coordinate the investigation of significant events that have the potential to compromise the business
To oversee and support accident and incident reporting under RIDDOR
To liaise with enforcement authorities (e.g. HSE, EHO)
To attend meetings as required to provide QHSE assistance & knowledge
To build effective working relationships with key stakeholders
To help up-skill operational management, in addition to external training, so their HSQE competence, confidence and abilities are enhanced
To keep up to date with new legislation and industry initiatives to enable maintenance of CPD

General

Avoid conflict of interests between personal interests and the interests of the UK & Ireland group.
Exercise independent judgment, reasonable care, skill and diligence when carrying out their duties.
Act in good faith and promote the long-term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders.
Adhere to and promote the UK & Ireland group’s policies on equality & diversity, information security, health and safety and data protection in the performance of their duties.
Support and promote the UK & Ireland group’s sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognizing the shared responsibility of minimizing negative environmental impacts wherever possible.

About You:

Applicants must have the right to work in the UK

Necessary

NEBOSH Level 6 National Diploma for Occupational Health and Safety Management Professionals (or equivalent) or working towards.
Chartered IOSH status preferred, but at a minimum working toward Chartered status
Comprehensive knowledge of Health and Safety compliance and statutory requirements placed on the business,
Extensive practical safety management and delivery experience, preferably in a services, manufacturing, industrial or engineering environment. A working knowledge of environmental law is preferred.
A proven history of working in relevant industry sectors is important combined with specialist knowledge of services e.g. cleaning, working at height, security, catering, logistics, grounds maintenance, cleansing, aviation and transport, facilities management.
A credible level of experience in investigating significant events and in dealing with enforcement agencies. A good knowledge and understanding of civil claims and criminal enforcement.
Confident when dealing with the enforcing authorities
Hands-on delivery
Able to operate and communicate competently with any level of customer within both the internal and external client organisation.
The ability to demonstrate proactive customer relationship management and effective relationship building is essential.
Seek to create a “Just Culture” model learning from mistakes
Behave in an ethical and sustainable way
Full UK drivers license

Desirable

Be committed to performance excellence.
Seek to be motivational and encouraging.
Have open and transparent communications.
Create constructive and respectful relationships.
Recognise that diversity and difference are assets.
Demonstrate a consistently positive attitude to work.
Seek to ensure all staff are treated fairly.

Core Expectations: 

Show flexibility in working arrangements to ensure that a high level of service is delivered.
Self-motivated and able to work effe