Details:
- Salary: £70,000 - Annum
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Annum
- Location: Rhondda
- Date: 1 week ago
Description:
Are you passionate about making a difference in communities and ensuring tenants feel valued and supported? We are seeking a dynamic and strategic Head of Managing & Sustaining Tenancies to lead and innovate within a Neighbourhoods team, ensuring tenants are at the heart of all decisions. This role is offered on a Fixed Term Contract for 6 months and can be offered on a fulltime or part time basis.
The role:
• Foster an environment of innovation and empowerment.
• Ensure robust financial management.
• Promote a culture of empowerment to enhance service delivery.
• Collaborate with Heads of Service to achieve business objectives.
• Develop and implement tenant sustainability strategies.
• Use data strategically to improve tenancy management.
• Lead neighbourhood teams to support tenant skill development
• Implement Neighbourhood Improvement Plans.
• Innovate in neighbourhood, tenancy, and anti-social behaviour management.
• Develop asset management plans and oversee new developments.
• Ensure high standards in contract management, health, safety, and governance.
• Ensure compliance with service contracts and performance targets.
• Enhance mobile working for better tenant interactions.
• Support flexible working arrangements for neighbourhood teams.
• Participate in the out-of-hours rota for management support.
The Candidate:
• Degree in a relevant discipline or professional qualification (CIHCM preferred).
• Significant senior management experience in accommodation services.
• Experience in community safety and anti-social behaviour services.
• Strategic delivery of customer engagement.
• Excellent influencing and negotiating skills.
• Knowledge of Health and Safety in sheltered/supported housing.
• Proven ability to build collaborative relationships.
• Contract management experience.
• Significant experience in risk management.
• Full UK Driving Licence and access to a car.
• Excellent communication and presentation skills.
• Evidence of report writing and presenting to boards and committees.
If you're ready to make a significant impact in communities and lead with passion and innovation, we would love to hear from you