Head of IT

Description:

Head of IT
£110,000 + Benefits
Multi-Site Supply Chain & Logistics Business | Hybrid Working
 
A leading UK logistics and supply chain organisation is seeking an experienced Head of IT to lead technology operations across a complex, multi-site environment.
 
This is a key leadership appointment, providing strategic oversight of business systems, infrastructure, service delivery and operational technology across a highly service-focused organisation.
 
Working alongside senior stakeholders, the successful candidate will drive technology performance, strengthen governance, develop internal capability and ensure IT continues to support business growth and operational excellence.
 
Key Responsibilities

Provide leadership and direction to a multi-site IT function supporting operational and business-critical systems.
Ensure the reliability, resilience and performance of technology services within a fast-paced 24/7 operating environment.
Drive improvements across service management, governance, change control and incident management processes.
Develop strong relationships with operational, commercial and executive stakeholders across the business.
Lead the ongoing enhancement of warehouse, transport and operational technology platforms.
Partner with internal and external technology teams to deliver projects, improvements and business change initiatives.
Build organisational capability through coaching, succession planning and team development.
Support technology-enabled business change, systems integration and continuous improvement initiatives. 
Experience & Expertise

Proven experience in a senior IT leadership role within logistics, warehousing, distribution, manufacturing, FMCG, or another operationally intensive environment.
Strong understanding of Warehouse Management Systems (WMS), Transport Management Systems (TMS), and their integration into wider business operations.
Track record of leading multi-site IT teams and delivering high levels of service in business-critical environments.
Experience establishing governance, service management disciplines, and operational best practice.
Strong stakeholder management skills, with the ability to influence at both executive and operational level.
Commercially aware, with the ability to balance technology investment against operational and customer requirements. 
Location
Hybrid role with regular travel across operational sites in the Midlands and Northern England, alongside occasional wider UK travel