Head of Estates

Description:

We are seeking a dynamic and experienced Head of Estates to join our operational leadership team, reporting directly to the Operations Director. The successful candidate will play a crucial role in overseeing the Estates Management and Maintenance teams across our four garrisons, ensuring the delivery of operational excellence, and maintaining strong relationships with our Army customers. Join a great team at Aspire Defence Services…

As the Head of Estates, you will lead and manage the Estates Management and Maintenance teams comprising 270 people across all garrisons. This encompasses overseeing Reactive Engineering, Planned Maintenance, Asset Management and Surveying, Estates Data & CAD Operators, Meter Reading team, and Communication & Information Services. Your responsibilities extend to ensuring compliant and safe estates in accordance with statutory requirements, engineering good practice, and our company's management processes.

A significant aspect of your role involves driving contractual and statutory compliance through the implementation of Planned Preventative Maintenance regimes, coordinating remedial activities, and ensuring the completion of Reactive Maintenance tasks in line with our contractual obligations. Beyond internal operations, you will play a pivotal role in fostering deep and effective relationships with our Army customers, ensuring operational excellence across all four garrisons.

Key Accountabilities:

Your leadership extends to managing and mentoring Estates General Managers and a CIS Manager across different garrisons. Ensuring that team members receive appropriate support, training, and development is a key aspect of your role. Upholding and enforcing quality, health, safety, and environmental policies and procedures is paramount. You will actively drive safe working practices and manage Safe Systems of Work for all support services activities. Additionally, you will be responsible for delivering Health and Safety training and campaigns in line with business and operational requirements.

Qualifications, Experience, and Skills:

As an ideal candidate, an Electrical or Mechanical degree would be advantageous, and be a member of The Institute of Workplace and Facilities Management or equivalent professional membership. Holding NEBOSH General certification is crucial. Your senior operational leadership experience in managing employees in a multi-site business, coupled with extensive maintenance management experience of large estates, will be invaluable.

Your outstanding operational track record should reflect a focus on customer retention, revenue growth, and margin enhancement. Strong data analysis and IT system skills are a must, and your commercial acumen and financial numeracy will be significant assets. You are expected to exhibit strong leadership qualities in developing high-performing teams, coupled with highly tuned interpersonal skills that allow you to adapt to different cultural environments.

Personal Characteristics:

Your personal characteristics reflect your exceptional leadership qualities and potential. You have a high energy level, a pragmatic and resilient approach, and a results-driven mindset. You are a decision-maker who can handle ambiguity and uncertainty with ease. You are a team player who values integrity, transparency, and humility. You have a people-centric leadership style that fosters collaboration, trust, and empowerment. You can balance big-picture thinking, strategic innovation, and technological awareness with high-quality delivery in a fast-paced environment. You have extensive experience in maintaining exacting standards of service delivery and customer satisfaction. You also have confident public speaking skills that enable you to communicate your vision and inspire others at both group and individual levels.

But first, meet the team…

With a 35-year contract, making soldiers’ lives better is at the heart of everything we do at Aspire Defence Services.

Seriously, picture a heart (the real one) and imagine how hard it works to keep the body running, making sure every part gets exactly what it needs to thrive. That’s our mission; to deliver a modern, fully serviced, flexible working environment for soldiers.

And just as the heart needs certain parts to keep the body alive, we need the dedication and commitment of our people to support our customers. We deliver a broad range of services for one-third of the British Army living and working on our patch, and we're proud of the work we do.

We’re all about nurturing great teams, and our award-winning safety and wellbeing initiatives are built on keeping an eye out for one another and having a good work-life balance.

In addition to being part of our team, you’ll also get…

* 25 days annual leave plus bank holidays, as well as the option to buy and sell holiday

* Contributory Company Pension Plan matched up to 6%, plus individual life assurance

* A shopping discounts scheme

* Birthday Day Off Scheme

* Cycle to Work and Tech Scheme

* Discounted gym memberships at Tidworth and Aldershot Leisure Centre

* Employee assistance and health and wellbeing check ins

* Reward and recognition to celebrate outstanding achievements

* Free on-site parking

Salary: Dependent on skills and experience

Location: Tidworth (travel will be included across garrisons

Please note: The successful candidate will be required to subject to a Disclosure and Barring Service (DBS) check before commencing employment.

ADSL has a legal responsibility to ensure that all its employees have the right to live and work in the UK. If you are invited to an interview, you will be asked to bring with you original copies of documentation that provides evidence of your right to live and work in the UK. Applicants needing skilled worker sponsorship may not be suitable for this post due to the immediacy of the appointment. If you are made an offer of employment, this will be subject to ADSL verifying that you are eligible to work in the UK before you start work.

We are an equal opportunities employer and do not discriminate against protected characteristics. We guarantee that candidates will be given the same consideration and will pass through our established procedures. Please note, this vacancy may close early if we receive a high volume of applications