HEAD OF DIGITAL

Description:

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

Salary: £57,300
Hours: 35
Contract: 12 month FTC - maternity cover
Location: Flexible, regular travel to the London and Bristol offices is required

Closing date: 16 June 2024
Interview date: w/c 24 June 2024

Change lives in a life-changing career when a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

ABOUT THE ROLE

We’re looking for a Head of Digital to join our Brand and Marketing Communications team on a 12 month maternity contract. This is a fantastic opportunity to lead a newly formed digital responsible for both digital experience and digital engagement.

You will provide strategic expertise and direction to ensure that digital team are supported to deliver integrated and best practice marketing campaigns. Champion the ongoing development of the Young Lives vs Cancer website and work with the Digital Experience Manager to refine the roadmap for improvements.

This is a key role in championing the impact of digital expertise within the organisation, supporting the team to create a data driven and innovative approach to activity, through continuous iteration and improvement. Working with stakeholders across the organisation in order to realise the potential of digital solutions and channels to deliver excellent online experiences.

This is an exciting time to join the team as we embed in the new digital function and support the organisation to become audience led and data driven in our approach to activity across fundraising, campaigning and service delivery. all of our engagement work.

WHAT WILL I BE DOING?

• Motivate and develop skills in the digital team to foster a test and learn approach in thinking and delivery
• Build a culture where colleagues can perform brilliantly and contribute to setting the strategy and deliver results
• Work collaboratively with stakeholders across the organisation to define and develop the digital strategy and programme for the organisation. Lead the delivery of this, supporting the team and colleagues to implement to a high standard.
• Lead the development and oversee the delivery of the digital marketing strategy, encompassing paid and organic activity.
• Ensure we take an audience-led and insight driven approach to digital development and communications, working with colleagues to embed this across the organisation
• Take an active role in team planning, developing and embedding new ways of working, establishing relationships with other teams and raising the profile of the Brand and Marketing Communications team across the charity.
• Oversee the delivery of the digital programme and roadmap
• Provide strategic and technical oversight of our digital and marketing technology

WHAT DO I NEED?

• Significant experience in leading teams encompassing website development, user experience, content design and digital marketing
• Leading teams to deliver, implement and evaluate digital strategies which demonstrate impact.
• Developing and delivering digital programmes and products through their full cycle to time, budget and quality requirements
• Developing effective rollout and on-boarding plans for new digital and marketing technologies to embed change
• A confident collaborator, able to influence, negotiate and build positive working relationships.
• Excellent communication and interpersonal skills. Confident presenting to senior stakeholders including the Executive team and Board.
• Proven ability to think creatively with significant experience of encouraging innovation amongst colleagues with demonstrable results.

WHAT WILL I GAIN?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

ACCESSIBILITY

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

You may also have experience in the following: Digital Transformation, Digital Operations Manager, Head of Digital Engagement, Digital Innovation Manager, Digital Product Director, Senior Digital Manager, Digital Experience Director, Director of Online Marketing, Digital Business Development Director, and Director of Digital Channels.

REF-(phone number removed)