Hardware Support Technician

Description:

We are currently recruiting for a Hardware Support person to join our reputable IT client and the successsful candidate will be joining a friendly IT Team. Ideally the candidate will have some experience of the following duties but training will be given so if you have a genuine interest in IT and have great communication skills this role could be for you. You might be a recent college or school leaver that is great with supporting hardware and has IT experience. Candidate must drive and have their own car.

WHAT YOU’LL BE DOING

System builds

Pre-install scanner set-up.

Disk and ‘Hotkey’ set-up.

Till and peripheral building/testing prior to installation.

Liaise with front office for installation dates.

Work closely with the installation engineers and customer support to ensure every installation runs smoothly, on time and with the correct equipment.

Stock

Shipping of replacement parts as required, on time and to the correct address.

Recording/allocating stock serial numbers

To keep the stock room/build area clean and tidy.

Report stock shortages to hardware manager.

Stocktaking on a bi-weekly basis.

General Duties

Cleaning of second hand/returned equipment.

Repair faulty equipment if possible.

Test repaired equipment.

Chase customers for return of loan/faulty equipment.

Postage

YOU SHOULD APPLY IF:

You have a full clean driving licence and live within a commutable distance of Peterborough or Stamford.

You have previous experience of working as part of a team.

Demonstrable organisational skills, including time management, prioritisation of tasks and self-motivation. Strong work ethic, requires high standards of self-motivation, able to be flexible in order to get the job done, able to work under pressure when deadlines approach.

You are a confident and clear communicator.

You have an excellent professional manner at all times.

You are hardworking and committed, with a sense of humour