Hard Services Manager - Brighton


Details:
Description:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

Company Vehicle for Travel between sites 

Fuel Card for Business Use

Company Phone 

Power, Hand and Testing Tools 

Training Opportunities 

Company Workwear 

PPE

Contributory pension scheme

Grow your career with our Career Pathways and MyLearning programmes

Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits

Exclusive travel discounts with TUI, Expedia, (url removed) and many more

Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more

Up to 44% off cinema tickets to enjoy your favourite blockbuster

Receive cash rewards every time you spend and use them on a wide range of brands

Un-wind with us with free wellness, mindfulness and exercise classes

You can share all discounts and offers with your friends and families

Overall Purpose of the Role

 

To enhance the customer experience and reputation of PPP by effectively managing the Hard Services Team, equipment, resources and third-party suppliers ensuring the FM operation is in accordance with the client service level agreement and company standards & procedures

Key Accountabilities 

To promote a safety culture and ensure the Hard Services Team & subcontractors are aware of and operate in accordance with company and client Health, Safety & Environmental procedures at all times

To ensure the delivery and quality of the Hard Services operation is in accordance with the client service level agreement, company procedures & external accreditation e.g. ISO. 

To be responsible for the delivery of the Hard Services labour, equipment & resources budget for the contract in line with or exceeding company targets 

To deputise for the Contract Manager as required

To ensure the Compass Service Framework policies, procedures and controlled documents are up to date and implemented correctly in your area including HSE & One Best Way service procedures and implement any procedural gaps

To ensure all teams are engaged and managed effectively to achieve their performance targets and the PPP Management promises are delivered

To ensure the right number of people, trained to the right skill level are in place to achieve the required Hard Services service and a training & succession plan for the teams is in place  

To manage & analyse the CAFM system data to optimise the efficiency of the FM operation 

To produce client reports and liaise with the client as appropriate seeking opportunities to develop and improve the Hard Services offer to benefit all stakeholders and enhance the reputation of the PPP FM service 

To manage the control & governance any third party suppliers or contractors as required ensuring they meet or exceed the agreed service level agreements

To ensure the Hard Services operation continually improves in all areas of the operation – Quality, Cost, Delivery & Safety

To work flexibly and attend off site meetings, training courses & networking events as required  

Able to carry out full test and inspection of Electrical systems and fixed installation equipment, completing minor electrical repairs and installations, carry out servicing and repairs. 

Respond to emergency breakdowns at several schools and buildings in the local area

To role model the PPP behaviours at all times to colleagues, customers & clients

Person Speck

Experienced in the management of reactive and planned maintenance

Ability to problem solve and fault find

Experience working with Electrical systems, testing and installation

Line management of direct engineers and working with subcontractors to deliver services

Attention to detail – understanding technical data/engineering reports

Working knowledge of statutory compliance and adherence to safety processes 

Experience planning and scheduling complex maintenance projects to run efficiently 

Experience using CAFM systems (Concept/Maximo/Top desk etc)

Computer literate – MS Excel, Word, Outlook etc

NEBOSH Certificate or Diploma in Health & Safety or willing to work towards

Previous experience as a duty holder (AP or RP).

City & Guilds 2360 Parts 1 & 2 or equivalent 

City & Guilds 2391/2394 & 2395 or equivalent 

Level 2 & 3 Technical Certificates complete with relevant NVQ Level 3

Enhanced DBS Check (Carried out by Employer)

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1505/(phone number removed)/(phone number removed)/SU #PPP.IML

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength

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