Group Reservations Agent

Description:

Group Reservations Agent - London | £15 per hour, Monday to Friday, with potential for a permanent role.

Looking for your next hospitality opportunity? This Group Reservations Agent role in London offers a fantastic chance to join a stylish lifestyle hotel for a minimum of four weeks, with the potential to become permanent for the right candidate.

If you have strong group booking experience and are confident using Opera Cloud, this could be the ideal opportunity to put your skills to work in a vibrant hotel environment.

Why apply?

From £15.00 per hour, depending on experience
Weekly pay to keep your finances on track
Monday to Friday office hours - enjoy your weekends off
Minimum four-week assignment, with potential for a permanent position
Work in a stylish lifestyle hotel with modern dining, chic bars and contemporary bedrooms

Key Responsibilities

You'll manage group bookings from the initial enquiry through to departure, ensuring every detail is handled professionally.

Manage group and event enquiries, prepare quotations, negotiate contracts and secure bookings
Coordinate group bookings using Opera Cloud, maintaining accurate rooming lists, billing details and special requests
Lead weekly Groups & Events meetings and communicate requirements across departments
Maintain accurate records of bookings, amendments, cancellations and contractual obligations
Welcome group organisers, support arrivals and resolve on-site requests where required
Deliver excellent service throughout the guest journey while supporting revenue objectives

What we're looking for

We're keen to hear from hospitality professionals who can hit the ground running and provide consistent support throughout the assignment.

Previous experience as a Hotel Group Reservations Agent or in a similar hospitality role
Essential: Experience using Opera Cloud
Delphi experience would be advantageous
Strong organisational skills, attention to detail and excellent communication
Immediate availability, with no prior commitments or planned time off that would prevent you from completing the full four-week assignmentIf you're an experienced Group Reservations Agent looking for a temporary opportunity in London, with weekday working and the possibility of a permanent move, we'd love to hear from you.

Apply now to take the next step in your hospitality career!

Job Number │ GRPRES / INDFOH
Location │ London
Role │ Group Reservations Agent

Platinum Recruitment is acting as an Employment Business in relation to this vacancy