Funeral Administrator

Description:

Funeral Administrator
Location: Saffron Walden based with occasional travel.
Salary: £25k - £28K per annum, DOE
Contract: Full Time, Permanent
Hours: Mon – Fri, 9.00am – 5.00pm, with a degree of flexibility required
What we offer
• Staff discretionary bonus scheme
• Death in service benefit
• Uniform provided
• Optional Company Pension scheme
Are you forward thinking, ambitious and organised?
We are seeking to recruit a Funeral Administrator to work with us to maintain standards and take our company forward.
Funeral Administrator – The Role:
We are looking for an experienced Administrator who excels in a Customer Service environment to come and join our friendly team in Saffron Walden.
You will:
• Support clients through the funeral arranging process
• Advise clients of the range of options and funeral types available
• Liaise with all stakeholders to deliver the funeral in line with client instruction
• Process funeral paperwork
• Maintain company funeral records
Although this is predominantly an office-based role, the candidate will need to be comfortable accompanying families into the Chapel of Rest.
Funeral Administrator – What we need from you:
Due to the nature of the role, it is imperative that our new Administrator has a compassionate nature with strong demonstrable customer service and communications skills.
• Excellent interpersonal skills
• Keen attention to detail
• The ability to deliver high levels of customer service
• Previous proven administrative experience
• Knowledge of Microsoft Office (Word, Publisher, Outlook etc)
• A high standard of written English
• A flexible approach to working hours
• The ability to multi-task
• Good time management to achieve daily tasks on schedule
Previous experience within the Funeral profession is desirable, however we will offer full training to the right candidate.
Please Note: It may sometimes be necessary to work at other offices and therefore a full driving licence and access to your own vehicle is required.
A bit about us
We are a family-owned business with a long and proud history of service to the community by providing a professional funeral service and supporting local charities and causes.
If you feel you have the skills to be successful within this role, apply now!
No agencies please