FRONT OF HOUSE MANAGER

Description:

Position; Front of House Manager

Location; Oxford

Salary; £38,000 - £42,000 per annum

Planet Recruitment are proud to be working with our well-established client in central Oxford, who are seeking a new permanent Front of House Manager. This role is based on 37.5 hours a week but expected to be flexible due to big events.

Main Responsibilities;

Ensure that provision of services meet or exceed expectations of college members and conference delegates
Ensure service for each meal period to agreed standards of service while maintaining all food hygiene standards whist ensuring all dietary requirement and allergens are correctly implemented
Agree attendance with line manager at significant rostered events (within Hall, SCR, Bar and Cafe team), as required
Manage the Hall, SCR, Bar and Cafe team staff to provide efficient, cost-effective services including monitoring the presentation of staff, ensuring their correct uniform and approved standards of appearance
Keep updated on developments in services to meet the changing needs of college and its customers and make recommendations to the HoCS
Prepare rota and payroll, in consultation with the HoCS and Catering Administrator for all catering staff (including casual staff) ensuring compliance within pre-set budgetary limits
At least annually, formally appraise all catering staff and set their SMART objectives
Submit Returns for all internal function, dinner, wine in consultation with the HoCS and Catering Administrator
Submit accurate time sheets in consultation with Catering Administrator and records of hours worked by all staff and prepare staff wage sheets for weekly sign-off by the HoCS
Assist the HoCS to monitor catering sales and keep stock levels within appropriate parameters
Ensure that monthly stock audit in undertaken in Hall, SCR, Bar and Café
Oversee the ordering of stock in all areas of catering
Liaise with Supervisors for appropriate deployment of permanent and casual staff
Deputise for the HoCS in their absence
In the absence of the Catering Administrator, ensure EPOS, Accurate and Kx systems are updated daily
In consultation with HoCS, create, update and deliver Standard Operating Procedures (SOPs)
Work closely with chefs on dietary information and delivery of these meals
Ensure staff comply with hygiene, food safety, manual handling and COSHH regulations and that appropriate temperature control monitoring is maintained, and records kept
As and when needed, onward report any maintenance issuesRequired;

Level 3 Food Hygiene (Intermediate)
WSET wine qualification or similar, able to manage wine cellar and negotiate prices
Demonstrable leadership and motivational skills: capable of nurturing, developing and inspiring staff.
Prior managerial experience in a senior position in a hotel or similar establishment, e.g F&B Manager or Restaurant Manager within a 4* or 5* environment and can perform a variety of activities as needed across all F&B depts.
Experienced in managing relationships with guests and organisers.
Experience of managing and hosting large-scale weddings and social events.
Demonstrates understanding of critical issues and potential technology and trends in hotel F&B.
Computer literate, experience with spreadsheets and practical knowledge of databases
Has flair and a passion for excellence whilst being mindful of traditions.
Experience of catering for special requests and personal requests of clients.
Flexible - able to work hours demanded by the hospitality position.
You and your team will provide an exceptional guest experience, so you will need to be highly social, upbeat and friendly; confident and able to handle pressure well; thrive in a high-volume, high-energy environment and can manage both employees and guests with ease.
Reliable, enthusiastic, self-motivated and able to motivate others.
Able to make decisions.
Excellent Personal Profession appearanceCommutable locations;

Headington, Oxford, Cowley, Summertown, Abingdon, Botley, Bicester, Bicester, Banbury, Didcot

INDCOM

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position