Details:
- Salary: £27,000 - 30,000 - Annum
- Location: Newton Heath Manchester
- Date: 2 months ago
Description:
French & German-Speaking Customer Service Advisor, North Manchester Based.
Monday to Friday, 36.5 hours per week – with an early Friday Finish.
Responsibilities
* Manage incoming calls and emails from French and German-speaking customers and Sales Managers
* Respond to website and inbox queries professionally and efficiently
* Process orders from French and German-speaking countries
* Support order processing for other markets during busy periods
* Book pallets and parcels via courier systems when required
* Collaborate with internal departments on occasional tasks and projects
Essentials
* Minimum 3 years’ experience in an Export/ Customer Service role, with familiarity exporting products
* Fluent in both French and German (written and spoken)
* Excellent time management and communication skills
* Working knowledge of Dynamics 365, CRM systems, or SAP will prove a strong advantage
*Excellent Company Benefits package including competitive holiday allowance, product discounts and free onsite parking*
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
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