Details:
- Salary: £26,500 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Edinburgh
- Date: 10 hours ago
Description:
French‑Speaking Customer Service Advisor - Edinburgh
£26,300 * Full‑Time * Permanent * Start Date: 17 August
Looking for a role where your French language skills genuinely make a difference? We're hiring three full‑time French‑speaking Customer Service Advisors to join a fast‑moving, supportive team in Edinburgh.
You'll be helping customers by phone, solving travel‑related queries, guiding them through digital tools, and delivering a brilliant service experience from start to finish. If you love helping people, enjoy problem‑solving, and thrive in a friendly, collaborative environment, this is a great fit.
What you'll be doing
Providing French‑language voice support to customers
Handling enquiries with accuracy, empathy and ownership
Using multiple systems to log, update and resolve cases
Supporting customers with digital tools and journey queries
Escalating issues when needed and keeping communication clear
What we're looking for
Fluent/native French speaker
Strong customer service background (any industry)
Confident communicator with great attention to detail
Comfortable using multiple tech systems
Positive, team‑focused attitude
Salary: £26,300
Hours: Monday-Friday, 08:00-16:00
Start date: Preferably 17 August
Employment: Full‑time, permanent
If you're ready to bring your French skills into a role with purpose, energy and long‑term stability, we'd love to hear from you.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age