First Line Manager

Description:

Company Description

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

We are currently seeking a compassionate and motivational Warehouse First Line Manager to join our team in Dagenham.

As the Warehouse First Line Manager, you will hold responsibility for assisting in overseeing operations to ensure service levels are achieved safely and efficiently, you will be a vital link to ensuring customer requirements are achieved consistently.

We work with some of the largest well-known brands at this site, so the focus on customer needs and satisfaction is key in this role.

Working hours: 4 on 4 off, 6am-6pm/6pm-6am, rotating. 

Key Duties of a Warehouse First Line Manager:

Act as the key point of contact in communication with the administration, stock and management teams to resolve problems or issues that have been identified within the warehouse.
Prepare and complete shifts handover documents fully and distribute data captured on tracking documents for the next shift to ensure seamless shift transition operational continuation.
Performance management of Operatives using warehouse management system tools.
Manage your team and ensure compliance to people process and policy.
Create training and forward resource plans with the support team to ensure you have the relevant skills mix on your shift to align to the capability planning tool.
Ensure all compliance requirements are met with regards to key control, key logs, radio logs, scanner logs, MHE pre op check sheet.
Complete all Safe & Legal and ensure they are signed off with a monthly WM check.
Assist with weekly customer updates as and when required.

Qualifications

Proven experience within a FLM or Senior WH Operative role (ideally within a fast-paced logistics/3PL environment).
Working knowledge of operational and people management.
Strong computer skills with high attention to detail; proven knowledge of WMS systems and SAP would be an advantage.
Ability to motivate and empower others, while providing staff with development opportunities and coaching.
Adaptable to the team with the ability to consult others and communicate proactively.
Ability to work in a systematic, methodical and orderly way to consistently achieve project goals.

Additional Information

As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

Annual Leave – Competitive holiday entitlement.
Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 3% employer.
Life Assurance -  x2 your annual salary.
Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year. 
Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses. 
Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam