Fine Dining Head Waiter

Description:

We are currently looking for an experienced Fine Dining Head Waiter/Waitress to join the Food & Beverage team at a gorgeous 5 star hotel in Kelso. This is a permanent, full-time position. Accommodation available to rent.

Your Key Responsibilities:

· To work as part of a team, supporting and helping each other with developing and operating all aspects of the business.

· You will assist with leading and inspiring the F&B team to exceed in their roles, through guidance, training and setting an example.

· You will deliver a memorable food and beverage experience for our guests, assisting them with menu choices in an informative and enthusiastic way.

· Attitude is to be second to none so ensure a friendly, professional, helpful, and courteous service to the customer always: and the same to your colleagues.

· To be flexible and carry out any other reasonable duties and responsibilities within the job capacity as assigned, including redeployment to alternative departments as required, to meet the demands of business and customer service needs.

· To adhere to all Health & Safety, Emergency, Fire and Hygiene procedures in accordance with company policy and government regulations.

· Always maintain a high standard of personal cleanliness and hygiene and grooming standards.

· You will maintain the highest standards of service and presentation throughout the Restaurants and

Experience/Qualifications:

· Minimum of 2-years’ experience in a fine dining/Michelin environment.
· Strong beverage and food knowledge

· Experience, knowledge and understanding in the luxury hospitality industry.

Your Employee Benefits:

· Share of gratuities on a pro-rata basis
· 30 days paid holiday after 1 year of service
· 50% discount on food & beverage for Employee and up to 4 guests
· 30% discount in our Pro Shop
· Free meals whilst on shift
· Free golf membership
· Free on-site parking
· Recommend a friend scheme
· Quarterly recognition programme
· Employee and Family rates and discounts in Hyatt hotel upon availability
· Employee discounts at our 12.18 Hotel Collection
· Access to exclusive perks, offers, and discounts on our colleague platform

· LifeWorks employee assistance program, offering support and confidential advice for you and your family when you need it most

· Access to wellbeing articles, podcasts, tools and resources