Details:
- Salary: £35,000 - 52,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Loughborough Leicestershire
- Date: 4 days ago
Description:
Field Service Supervisor
* Loughborough
* Up to 52,000 Basic Salary + Company Car/Allowance
* Benefits include 8% Pension, 25 Days Holidays, Annual Bonus, internal incentives, etc.
* Global mechanical engineering business
* Training & Progression opportunities
* Mix of Office, Customer Sites and Home
Role Overview
An exciting opportunity has become available to join a busy service team. This is an office-based role. The successful candidate will work both independently and as part of a team to help ensure the smooth running of field service operations.
Key Responsibilities
* Set up and create engineers’ work packs using SAP and C4C systems.
* Plan site activities and coordinate field technicians to ensure smooth operational delivery.
* Prepare and submit RAMS in conjunction with the SHEQ Manager.
* Update systems data where applicable.
* Liaise with customers regarding service activity and progress updates.
* Plan and procure third-party technical services and subcontract works.
* Ensure correct scheduling when using workshop services and issue updates to clients.
* Arrange site deliveries and collections.
* Price and procure third-party spare parts for site work.
* Liaise with Technical Support, Workshop Supervisor, and Area Sales Managers.
* Carry out any other duties reasonably required by the business.
* Work in line with company policies, standards, and health and safety guidelines.
Key Attributes
* Generating work instruction packs.
* Sourcing spares.
* Planning and scheduling.
* Managing third-party services.
Desired Skills & Experience
* Min. 1 year experience in a similar role.
* Mechanical or electrical engineering background advantageous.
* Experience in planning/scheduling.
* Project management experience is advantageous.
* Previous experience within a service environment.
* Ability to work under pressure.
* Good interpersonal skills.
* Basic understanding of health and safety, QA systems, and their implementation.
Application
This role is suitable for someone organised, proactive, and confident working in a fast-paced service environment