Field Service Engineer

Description:

Questech Recruitment are recruiting for a full-time experienced Service Engineer to join the team at one of our clients to expand the field service team.

Based from the head office in Northamptonshire, the job will entail: to complete field installations, maintain and repair electro-mechanical food processing and beverage equipment and provide on-going service support for customers. In particular, the successful candidate will need to be able to:

* Work as part of the service team to provide on-site installation and technical support service for customer equipment.

* Respond to breakdown calls and complete planned maintenance.

* Ensure all electrical fittings / wiring meets the required safety standards.

* Conduct an inspection of electrical aspects and ensure compliance in accordance with procedures.

* Complete final tests on all work undertaken, taking action to rectify any faults identified.

* Deal professionally, competently, and courteously with customers, suppliers and colleagues in verbal and written communications.

* Accurately record and report all activities using the relative documents provided by the customers and the company.

* Responsibly manage the company vehicle, tools and stock provided.

* Positively respond to performance data relating to our field operations in order to continually improve effectiveness and efficiency.

* Prepare and write customer visit reports for internal and external use where needed, utilising the company software system.

* Full understanding and compliance with industry and company Health & Safety policies.

Qualifications & Experience

Potential candidates should have a minimum of 3 years’ experience and proficient in fault diagnoses across a range of food industry electromechanical equipment.

* A good track record of maintaining electromechanical equipment in the food and/or beverage industry

* HNC/HND or similar engineering qualification with electrical bias preferred

* Clean driving licence, maximum of 3 points on licence accepted

* Forklift Licence is preferred but not essential – training can be provided

Key Skills:

· Proficient in Microsoft office package and able in computer literacy

· Excellent inter-personal skills with previous experience in a field service roll dealing with demanding customers

Personal Attributes

Key personal attributes should be:

* Ability to work on own initiative

* Confident and personable

* Positive and can-do attitude

* Capable of making appointments, managing own diary, and dealing with customer demands

* Good fault diagnosis skills

* Must be willing to work unscheduled hours on occasion

* Willingness and interest to get involved with new challenges

Ideally candidates should be based within a 40 miles radius of Northamptonshire (NN12)

For more inforamtion call Simon on (phone number removed) or alternativly to apply please click apply with your most up to date CV