Field Service Engineer

Description:

Field Service Engineer

Forklift & Materials Handling

Location: Croydon / South London / London NW / Surrounding Home Counties

Salary: £50,(Apply online only) DOE + Overtime + Benefits

Hours:
Full-Time – 47.5 paid hours per week
06:00am – 16:00pm, Monday–Friday
Additional overtime available, paid at 1.5x

About the Role

We are recruiting for a Field Service Engineer to join a well-established and growing specialist materials handling business.

In this role, you will be responsible for the servicing, maintenance, inspection, repair and commissioning of forklifts and other materials handling equipment at customer sites across South London, London NW and the surrounding Home Counties.

You will play a key role in keeping customers' operations moving, diagnosing faults, carrying out repairs and ensuring equipment is operating safely and reliably.

This is a field-based, customer-facing position offering a high level of variety and autonomy, with the opportunity to develop your technical skills within a long-established, family-owned business.

Key Responsibilities

Carry out planned servicing, preventative maintenance and inspections on forklifts and materials handling equipment
Diagnose and repair mechanical, hydraulic and electrical faults
Carry out repairs and replacement of faulty components safely and efficiently
Commission materials handling equipment at customer sites
Identify repair requirements and minimise customer downtime wherever possible
Request parts accurately using a tablet and keep the Service Team updated on any follow-up work required
Complete service reports, inspection records and relevant compliance documentation
Work closely with the Service Manager and Service Coordinator to manage scheduled work, priorities and call-outs
Build and maintain strong customer relationships through professional and reliable service
Ensure all work is carried out in line with Health & Safety, quality and customer site requirements
Maintain and develop your technical knowledge through training and ongoing development
About You

Experience working in an engineering, mechanical or similar technical role
Strong mechanical aptitude with good fault-finding and problem-solving skills
Experience in materials handling, forklift, plant, agricultural, automotive or a similar engineering environment is highly desirable
Electrical and/or hydraulic diagnostic experience would be advantageous
Good communication skills with the ability to deal professionally with customers
Able to work independently and manage your own workload effectively
Reliable, flexible and willing to go the extra mile to support customers when required
Good attention to detail with the ability to complete accurate reports and documentation
Full UK driving licence
NVQ, City & Guilds or equivalent engineering qualification would be advantageous, although relevant practical experience will also be considered
What's on Offer

Salary up to £50,(Apply online only) depending on experience
Overtime paid at 1.5x
Company van + fuel card
24 days holiday + 8 statutory days
Pension scheme
Full PPE and workwear provided
Ongoing training and development opportunities
Clear opportunities for career progression
Company summer and winter social events
Why Join?

Join a well-established, family-owned business with over 50 years of experience in the forklift and materials handling sector.

With a strong reputation for customer service and technical expertise, the business is continuing to grow and invest in its people. You'll be joining a supportive team where development and progression are encouraged, with the opportunity to build a long-term career within the materials handling industry.

If you're an experienced engineer looking for a stable field-based role with good overtime opportunities, a company vehicle and genuine career development, we'd love to hear from you.

Apply Now

If you are interested in this position, please contact Alex Connolly on (phone number removed)

SER-IN