Details:
- Salary: £35,000 - 40,560 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: North West London
- Date: 5 days ago
Description:
Join a leading team as a Field Service Engineer with the UK's exclusive distributor for lorry cranes and Epsilon construction, recycling, and forestry cranes, along with branded ancillary equipment. Our client stands as the nation's largest provider of lorry cranes, offering comprehensive services including in-house assembly, custom body-building, and lifelong maintenance for their entire equipment portfolio.
They are currently seeking a dedicated Field Service Engineer based in the North West London area. In this role, you will report to the Regional Team Leader and be crucial in ensuring the seamless operation, maintenance, and repair of lorry loaders and ancillary equipment. You will primarily serve customers within the London (M25) area, with occasional travel to assist colleagues and customers in other locations.
This position offers a stable work schedule of 40 hours per week, within the operational hours of 07:00-18:00, Monday to Friday. This is a fantastic opportunity to join a dynamic team committed to excellence in service and support.
Key duties will include:
Carrying out annual LOLER inspections, servicing and repairs to ALLMI standards and within Palfinger/industry prescribed times
Providing emergency call-out cover and attending breakdowns
Maintaining on-line work diary liaising with both Service Control and customers to ensure any changes are managed efficiently and effectively
Following and promoting best practice and working to ‘Right-first-time’ standards of workmanship
Supporting Service Admin with timely submissions of repair estimates
Applying customer care skills at all times, ensuring customer expectations are met and kept regularly informed of job progress
Management of company van including daily driver safety checks, manufacturers servicing, ensuring parts stocks are aligned to customers and vehicle axle weights aren’t exceeded, and notifying Service Control of any driving licence endorsement, parking, or speeding fines
The ideal applicant
You will have technical experience including LOLER, hydraulic and electrical
You will be able to work on your own initiative, and have sound judgment and decision making skills
You will have good communication skills, both on the telephone and face-to-face
You will be confident using a computer
Arc/MIG welding is advantageous
Due to the nature of this role, a clean UK Driving Licence is essential
Benefits
Market surveyed salary – reviewed annually
Employer contributory pension/ death in service cover
Share Plan
Division cross-sell incentive scheme
Staff accounts at every branch with discounted prices
Extra holiday entitlement – after a certain number of years
Company sick pay after qualifying period
Role-specific company clothing/uniform
Recognition and support for health and work-related well-being
Job Types: Full-time, Permanent
Salary: £34,000.00-£39,000.00 per year
Benefits:
Company car
Company pension
On-site parking
Schedule:
10 hour shift
8 hour shift
Day shift
Monday to Friday
No weekends
Overtime
Licence/Certification
Driving Licence (required)
Work Location: On the road