Details:
- Salary: £40,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: West Midlands
- Date: 5 days ago
Description:
Field Service Engineer - UK (Field-Based)
Confidential Engineering & Technology Business
I'm supporting a market-leading engineering organisation in their search for an experienced Field Service Engineer to join their UK field team. This is an excellent opportunity for someone who enjoys autonomous work, solving technical problems, and representing a high‑quality product range directly with customers.
The Role
You'll be responsible for servicing, maintaining and repairing a diverse equipment portfolio across customer sites nationwide. The position combines hands-on technical work with customer interaction, ensuring clients receive exceptional service and support.
Key Responsibilities
Perform maintenance, repairs and on-site/remote technical support
Support equipment installations and demonstrations
Produce accurate service documentation and technical reports
Liaise with customers and act as a professional representative of the business
Work closely with sales and applications teams to support commercial activities
Deliver technical training to customers and internal teams
Manage spare parts, loan kit and service logisticsAbout You
Strong diagnostic and problem‑solving skills
Excellent communication and customer‑facing ability
Comfortable working independently in a field-based role
Well-organised with good administrative disciplineExperience & Qualifications
Engineering background (Electrical/Mechanical/Manufacturing or similar)
Ideally 5+ years in a Field Service, Technical Support or similar role
Proven experience with installation, servicing and commissioning
Full UK driving licence
Willingness to travel across the UK (and occasionally overseas)