Details:
- Salary: £35,000 - 40,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Unit 5-Manor business park Enderby Road Thurlaston LE9
- Date: 6 days ago
Description:
Field Service Engineer
Salary: £40,000 + Mileage Allowance
Location: Cambridgeshire based
Frequent European Travel
A leading provider of digital UV inkjet printing technology is seeking an experienced Field Service Engineer. This role suits someone driven, self‑motivated, and disciplined, with a strong sense of ownership and accountability.
Role Overview
Install, set up, maintain and service digital UV inkjet printers across UK and European customer sites
Deliver technical support, troubleshooting and first‑line diagnostics to minimise equipment downtime
Escalate technical issues promptly in line with service standards
Identify additional revenue opportunities during service visits and report them to the sales team
Support strong customer relationships to maximise satisfaction and uphold company reputation
Experience & Skills Required
Previous experience as an Inkjet Field Technician/Engineer ideally but any industry that can be transferrable
Excellent fault‑finding and problem‑solving ability
Solid electrical and mechanical engineering knowledge is a must
Skilled in electronic diagnostic tools
Fluent English; additional European languages advantageous
Strong IT skills, including network infrastructure knowledge
Proficient with Adobe Illustrator, Photoshop and CorelDraw
Confident in customer handling and delivering B2B training
Familiar with helpdesk systems, troubleshooting procedures and warranty processes
Experience attending exhibitions and presentations
Full clean driving licence
Able to travel frequently across Europe when needed
Training will be provided
Package
£40,000
Mileage allowance (no company car)
pension
25 days holiday + bank holidays
Standard working hours: 08:30–16:30, with flexibility due to travel
Location
Ideally based in Cambridgeshire with regular travel throughout Europe.
If you’re interested in the Field Service Engineer role and feel you have the relevant experience, please contact Lisa Logan at Unicorn Resourcing.
If this role isn’t quite right but you’re exploring new opportunities, we’re happy to discuss your career confidentially.
Unicorn Resourcing Limited acts as an Employment Agency for this permanent position