Field Service Engineer

Description:

Field Service Engineer

ASRS

Location: Northern Ireland
Salary: £38,(Apply online only) – £40,(Apply online only) + Overtime
Hours: Monday to Friday, 8:00am – 5:00pm

We’re working with a well-established specialist engineering business that supplies, installs and maintains Automated Storage and Retrieval Systems (ASRS) for customers across a wide range of industries.

Due to continued growth, they are looking to add a Field Service Engineer to their team, covering customers throughout the region with occasional wider UK travel.

This is a great opportunity for an experienced Mechanical or Electrical Engineer who enjoys fault-finding, working independently and dealing directly with customers.

The Role

As a Field Service Engineer, you'll be responsible for the servicing, maintenance, fault-finding and repair of sophisticated automated storage systems at customer sites.

Your responsibilities will include:

Carrying out inspections and preventative maintenance on automated storage systems
Completing annual servicing and routine maintenance
Diagnosing and resolving mechanical and electrical faults
Responding to breakdowns and providing effective technical support
Supporting system upgrades and software updates
Assisting with the installation and commissioning of new equipment
Providing customers with technical support and product guidance
Completing service reports and documentation accurately
Managing your own diary, travel and workload
Building strong relationships with customers and representing the business professionally
Developing specialist knowledge of ASRS equipment and technology
About You

We're interested in speaking with Engineers from a range of backgrounds, particularly multi-skilled, with strong electrical and mechanical capabilities.

You should be:

Hands-on and technically minded
Confident with fault-finding and problem-solving
Comfortable working independently at customer sites
Customer-focused with good communication skills
Organised and able to manage your own workload
Proactive and willing to learn specialist equipment
Professional and presentable
Able to travel throughout the region
A full UK driving licence holder
Experience with automated storage, materials handling, industrial machinery, automation or similar equipment would be advantageous, but is not essential.

What matters most is having the right engineering fundamentals, a practical approach and the willingness to learn.

What You'll Get

£38,(Apply online only) – £40,(Apply online only) basic salary
Overtime opportunities
Monday to Friday, 8:00am – 5:00pm
25 days holiday + bank holidays
Company van, with the option for personal use
Company laptop
Company mobile phone
Full tools and equipment
Comprehensive specialist product training
Training opportunities in the UK and Germany
Pension
Life assurance
Income protection
Annual discretionary bonus
Paid sick leave
Work-Life Balance

Despite being a field-based position, this role offers an excellent work-life balance.

Overnight stays are very rare, and weekend work is also very rare, with the normal working pattern being Monday to Friday, 8am – 5pm.

There may occasionally be additional travel, weekend work or overnight stays to meet customer requirements, but these are the exception rather than the norm.

Interested?

If you are interested in this opportunity, please contact Alex Connolly on (phone number removed).

SER-IN