Field Sales Manager

Description:

Hours: 37.5 hours per week Monday to Friday

Location: Field Based

Role Overview

Our client, one of the world’s largest credit card providers, partners with Service Innovation Group to fulfil a key field marketing function within their wider merchant engagement program. The client activity is primarily focused on increasing their engagement points across a wide range of businesses across 12 European markets through field visits, with circa 500 staff working across Europe.

As our Field Sales Manager (FSM), you'll be the driving force behind a team of up to 10 Field Sales Executives (FSE’s) in a fast-paced and dynamic sales environment and will be responsible for the effective management, planning and execution of all projects for our largest client.

The FSM will work closely with the Client Services Team, with a focus on operational delivery, providing our FSE’s with all the necessary tools, guidance and support to ensure that they can activate plans at the point of purchase.

The role is Field based with regular travel to meet with Field Sales Executives, occasional overnight stays and meetings with our Client in London / Watford

Responsibilities

- Lead, mentor, and inspire a team of up to 10 Field Sales Executives.

- The management and performance of the Sales Team.

- Recruitment, training and performance of the FSE’s

- Ongoing coaching and development to foster a culture of continuous improvement and skill enhancement.

- Ensure adherence to a defined sales process, refining and optimizing strategies for increased efficiency and success.

- Take ownership of Team KPI’s, implementing strategies to ensure consistent achievement.

- Implement and maintain robust performance metrics to track individual and team progress, regularly reporting on key performance indicators.

- Facilitate training sessions and onboarding programs, ensuring alignment with organizational goals.

- Drive the adoption of best practices, leveraging your experience to cultivate a high-performance culture.

- Collaborate cross-functionally with internal teams to ensure seamless execution of campaigns and exceptional client satisfaction.

Experience & Skills

- Field Team Management – Proven track record of coaching and developing sales teams.

- Recruitment, Training, Performance Management.

- Excellent negotiation and presentation skills, with the ability to effectively communicate concepts to audiences.

- Develop and execute strategic sales plans to achieve KPI’s.

- An ability to manage multiple objectives across different projects at the same time.

- Excellent communication and outstanding organisational skills.

- Competent in MS Office (Excel, PowerPoint, Databases)

- Able to manage your own time effectively and be a self-starter.

- Ability to prioritise work effectively to meet different business requirements.

- Works well in a team and provides support to others.

- Strong communication, negotiation, influencing and planning skills.

- Proven record of demonstrating initiative & delivering results

Full UK Drivers Licence.

What you will be doing as our Field Sales Manager?

* Spending 3 days a week developing & coaching your team in the field.

* Sourcing the best people to add to your team and keep them engaged.

* Agree performance benchmarks and action plans, review performance against them.

* Drive a culture of continuous improvement.

* Identify performance trends and opportunities to improve across the board.

What we offer in return

* 33 days annual leave including bank holidays.

* Additional holiday for long service.

* Buy/Sell Holiday.

* Life assurance 4x your annual salary.

* Employee assistance program including free and confidential 24/7 GP services.

* Monthly Wellbeing Allowance.

* Electric Car Scheme.

* Flexible working.

* Training opportunities for personal development through Smart Learn.

* Paid volunteering days.

D&I Statement

At Service Innovation Group (SIG), we strive to create an environment of Diversity, Inclusion & Belonging where every voice is heard and valued. Our Great Place to Work accreditation as best employer of the year for women, reflects our dedication to an inclusive culture. As a carbon-neutral and a living wage employer, we're dedicated to creating a vibrant workplace. Join our dynamic, inclusive environment where your unique contributions drive our success!

Why work for SIG?

For over 40 years Service Innovation Group have provided best in class field marketing solutions for some of the world’s biggest brands. With 500+ employees in the UK and over 40,000 across Europe, we are Europe’s number one outsource people management and consultancy agency.,

Supported by the very latest inhouse technology, our experts from all over the world deliver tailor made field solutions for our clients.

We are proud to be a carbon neutral business and work closely with carbon neutral Britain to support conservation projects to offset our emissions each year. We are also verified by the Safe Contractor, another accreditation we are extremely proud of.

Your journey with us begins with great relationships built by our people - that’s why our employee partnerships average 7 years or more, something we are immensely proud of.

At SIG we don’t just look after our customers we look after each other. We understand that everyone has a lot going on and we do our best to support the health and wellbeing of each other. Our people are our business and we put our people first above all else