Facilities Maintenance Technician

Description:

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT.

Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops.

We encourage new ways of working, driving innovation, whilst always living to our RISE values.

Respect Integrity Service Excellence
The role: Facilities Technician
The purpose of our Facilities Technician is to support the Area Operations Manager & Technical Supervisor in providing reactive and pre planned maintenance services. This will encompass water hygiene/treatment planned maintenance routines and building fabric tasks, in accordance with laid down procedures and safe working practices.
To act as a key customer contact supporting the Area Operations Manager & Technical Supervisor and responsible for ensuring that the planned and reactive maintenance is delivered to the agreed standard across the BT estate. In addition, to engage with customers on sites in order to comply with our waste management policy.
Key responsibilities are as follows:
* As part of our engineering team, you will be responsible for completing water hygiene / treatment PPM.
* Delivering our service commitments, maintaining high standards of HSE and a secure workplace, control cost, drive service improvement activity and improve customer satisfaction.
* Building and sustaining effective relationships within the customer organisation.
* Work in line with CBRE Health & Safety policy, ensuring that safe systems of work are always adopted whilst creating a safe working environment for our customers and colleagues alike.
* Ensure compliance with all processes and procedures, statutory requirements, engineering standards.
* Provide a planned and reactive maintenance service as instructed, ensuring that operational standards, process and procedures are followed.
* Proactively update customers regarding the status of incomplete planned and reactive tasks.
* Provide general building fabric maintenance and repairs.
* Work with specialist colleagues within fabric, engineering, housekeeping and grounds maintenance to support building uplift and refit projects as identified and required.
* Report risk, loss or defect to the Area Operations Manager & Technical Supervisor for corrective actions.
* Ensure Site Activity eLog books are completed in a timely and accurate manner and are maintained in accordance with procedures.
* Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) in cluster.
* The effective management of consumable stock, tools and equipment.
* Other relevant duties consistent with the general requirements of our technical services delivery as directed by the Area Operations Manager & Technical Supervisor.

Person Specification:
* Fully conversant with all relevant HSE requirements and their effective application.
* Diligent, with an eye for quality and attention to detail, acting with a sense of urgency to put things right for customers.
* The ability to constructively challenge established thinking and implement new practices or approaches for the benefit of customers and CBRE.
* Essential - Proven experience within a similar role and/or willingness and aptitude to learn new skills.
* Essential - A good standard of verbal and written communication skills.
* Essential - Appropriate knowledge of Health and Safety and environmental requirements related to delivery of the assigned tasks, including manual handling awareness, legionella awareness, PASMA, IPAF, asbestos awareness, roof working.

Our mission: To build a world-class business through exceptional service and exceptional people

RESPECT

We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration.

INTEGRITY

No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for.
SERVICE

We approach our clients' challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities.

EXCELLENCE

We focus relentlessly on creating winning outcomes for our clients, employees and shareholders