Facilities Helpdesk Coordinator

Description:

We have an exciting opportunity for a Facilities Helpdesk Coordinator to join our team within Vistry Services, at our office in Brentwood, Essex. As our Facilities Helpdesk Coordinator, you will be the first point of contact for all facilities queries from our offices, liaising with both internal and external stakeholders.

We are pleased to say, this role can accommodate agile working arrangements.

Let's cut to the chase, what's in it for you...
Competitive basic salary and annual bonus
Agile working possible (dependent on role)
Up to 33 days annual leave plus bank holidays
Private Healthcare
Enhanced maternity, paternity and adoption leave
Competitive contributory pension scheme
Life assurance - 4 x your annual salary
Share incentive schemes
Employee rewards portal with many more benefits...
In return, what we would like from you...
Behave in line with our company values - Integrity, Caring and Quality
Passionate about customer service, facilities and housebuilding

Ability to work on your own and be part of a team

Effective communicator with previous experience liaising with stakeholders of all levels.

Keen to develop yourself professionally, and undergo appropriate training.

Eagerness to be involved in multiple projects and assist the team with ongoing larger scale projects.

Excellent communication skills

Experience in Microsoft Office packages

More about the Facilities Helpdesk Coordinator role...
Managing the facilities helpdesk which supports all offices

Raising new logs that come through via, in person, phone and email

Liaising with contractors, coordinators and landlords

Chasing progress of logs

Progressing quotations

Checking reports and job sheets

Closing down logs once confirmed that work has been completed

Updating trackers and filing documents

MI reporting

Raising Purchase orders for Facilities spend

Processing invoices for payment through COINS

Adhoc tasks as required
Finally, let's tell you a bit more about us...
We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most.

You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry.

#LI-WS1

Benefits

Agile Working
Offers a flexible way of working.

Annual Leave
Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days.

Pension with Legal & General
Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available.

Volunteer Days
With 2 paid volunteer days a year, you can give back to communities and charities.

Why Vistry
Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together