Facilities Coordinator / Contract Support

Description:

Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

Job Title: Facilities Coordinator

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator / Contract support to join the team located in Farnborough with travel to Hammersmith office as and when required.

Working alongside our client's staff in their head office in Farnborough and The Ark, you as the Facilities Coordinator and Contract support will have responsibility for the delivery of FM services at The Ark office and be the first point of contact for staff and customer queries and ensure excellent customer service is delivered onsite.

Key Responsibilities

· Work with the onsite DFS Office Manager to support and deliver a high standard of Workplace Experience.

· Management of FM Helpdesk Inbox for both sites.

· Be the main point of contact for all Facilities related requests at The Ark

· Proactively walk the site regularly making sure printer and stationary points are always topped up and tidy and check meeting room standards.

· Ordering of consumables and ensuring stock levels onsite are kept to optimum levels.

· Work with Farnborough Facilities Coordinator to Keep key CBRE and Customer systems up to date with compliance and contract information.

· Proactively manage the meeting room booking system and liaise with customers regarding meeting room set ups.

· Deal with hospitality requests across both sites ensuring food is delivered on time, set up correctly and allergen requirements are adhered to.

· Oversee post and mail requirements for the Ark office.

· Ensure CBRE processes and procedures are adhered too.

· Management and overseeing low risk subcontractor work by third parties visiting The Ark.

· Prepare monthly and weekly financial reporting stats and information from various systems.

· Work closely with Contract Manager to support them with management of account finances.

· Attend and participate in contract and client meetings as required.

· Deputise for the Contract Manager in their absence.

· Responsibility of contract support element of the account including PO raising, billing, invoicing, and reporting.

· Support site engineer, cleaning team, client's security and IT teams as required.

· Any other duties as in accordance with the needs of the business.

Person Specification/Requirements

· Excellent customer service, interpersonal and communication skills

· Ideally some experience in facilities, PA, office management or Financial Admin roles

· IT literate, together with an understanding and experience of industry specific IT Applications.

· Good knowledge of Health and Safety legislation, environmental protection requirements and a willingness to learn more.

· Analytical skills.

· Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills.

· Excellent attention to detail in report writing and communications