Facilities Coordinator

Description:

About this role:

Facilities Coordinator - Central London - £38,000 plus discretionary bonus

Monday - Friday, 40 hours, various shifts between 7am - 7pm

A prestigious financial institution is looking for a Facilities Coordinator who will have a positive impact on the internal working environment. The role will provide facilities support to company internal and external stakeholders taking accountability for the company success and all working areas within their domain, which will be within the internal office space. They will work closely with all service providers to ensure a seamless experience for the employees and their guests using the environment. They will also be a key point of contact for all users of the space and have in-depth knowledge of working practices and activities within the areas to provide functional and strategic support, serving as a coordination point for everyday tasks to the business.

Main duties and responsibilities:

Meet and greet clients upon arrival providing first class guest service
Carry out regular checks of all working areas, responsibility for the cleanliness of all meeting rooms, collaboration areas and bookable spaces
Prepare all meeting rooms as per system report, changes, and requests
Assist clients with booking meeting rooms and arranging refreshments
Oversee postal collections with consignees' approval.
Perform Fire Warden duties and site inductions
Issuing ID and access badges for new clients/visitors/vendors
Liaise efficiently with the facilities and IT team
Manage the Facilities help desk requests
Keep an accurate record of all checks including appropriate information such as occupancy, usage of resources and issues
Process and control purchase orders and invoices
Preparation of audio-visual and meeting room equipment
Implementing site inductions according to procedure
Awareness of health and safety and security procedures and legislation
Handle emails enquiries/ telephone calls
Manage other duties as assigned
Support and complete daily handovers and reports

Key requirements for the role:

Minimum 1 year experience in a facilities role
Experience following RAMS and COSHH procedures
Knowledge and experience of working within a guest service experience environment
Proven track record of delivering 5-star service in a customer-focused setting
A positive attitude and desire to collaborate with others is key
Experience with using audio-visuals
Skills with Microsoft office - Word, Excel and Outlook
Excellent communication and telephone skills

Previous experience:

A minimum of 1-2 years' experience in facilities

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age