Fabric Technician

Description:

Our client believes in growing good things.

Growth is at the heart of everything they do. From the freshly hand‑made food created each day to the way they support their teams, our client is committed to helping people grow in confidence, skills and in pursuing their own unique paths.

What we’re looking for

Our client is seeking passionate team players who bring joy to customers every day. As an experienced Multi Skilled Fabric Technician, you will:

Report to the Technician Team Leader and work within a high‑performing group of multi‑skilled technicians responsible for delivering general fabric maintenance across the estate, ensuring shops remain well‑loved, safe and compliant.

Use your experience and knowledge to complete a variety of jobs within agreed SLAs, always mindful of minimising disruption to shop operations.

Carry out minor fabric repairs and painting.

Repair damaged plaster, brick slips and minor wall issues.

Complete ironmongery tasks including doors, locks and handles.

Undertake minor tiling and grouting repairs.

Repair trims and beading.

Level door mats and complete threshold repairs.

Re‑fix skirting boards.

Replace ceiling tiles and grids.

Replace toilet seats.

Re‑seal silicone around sinks and toilets.

Unblock toilets and sinks.

Repair chairs, tables and benches.

Maintain lighting and replace lamps and fittings.

Maintain a clean and organised work area, including waste disposal and proper storage of tools and materials.

Work confidently at height and use a range of tools and equipment.

Use basic computer skills to operate a hand‑held device for reporting.

Communicate effectively with shop teams and colleagues regarding progress and any issues.

This is a foot mobile role in London. 

Work on a rota system covering 7am–7pm Monday to Friday and 8am–4:30pm Saturday and Sunday, with flexibility required.

About you

Kind, honest and generous — bringing genuine warmth and your authentic self to work each day.

Passionate about delivering exceptional customer service.

At least 2 years’ experience in a similar building services maintenance role. 

Relevant trade qualification preferred (e.g., NVQ, City & Guilds carpentry).

Able to recognise when and how to escalate sensitive reactive maintenance issues.

Fast to respond and concise in communication.

Comfortable working independently and collaboratively in a fast‑paced environment.

Strong problem‑solving skills and a positive, can‑do attitude.

Excellent verbal and written communication skills.

Able to communicate confidently with people at all levels.

We offer

Competitive salary and 10% 75B bonus.

Gold Card: Enjoy up to 5 barista‑made drinks a day and 50% off all food and snacks, plus complimentary food and drinks when working in the office.

A few more perks

Up to 38 days of holiday including flexi bank holidays.

Free private medical cover, with optional family/partner add‑on.

4% pension contribution matched by our client.

Life assurance at 3× annual salary & access to a virtual GP.

Loyalty awards at 5, 10, 15 and 20 years’ service.

Lifestyle savings.

Season ticket loan.

Healthcare cash plan.

Opportunities to support the company’s charity foundation.

We also offer

Individual ways to grow — fully funded professional qualifications, leadership development and mentoring.

Diversity and belonging — a workplace where everyone is welcome, valued and able to be themselves.

Pace and variety — fast‑paced work with lots of variety, helping you build a diverse skill set.

Positive impact — opportunities to support charitable work tackling homelessness, reducing food waste and making a meaningful difference in communities.

Our values

Happy Teams, Happy Customers

Amazing Standards Every Day

Never Standing Still

Doing the right thing