Export Team Leader

Description:

Are you the person everyone turns to when there's an export problem that nobody else can solve?

Escape is recruiting an Export Team Leader for a global manufacturing business with ambitious growth plans and a strong international customer base.

This is an opportunity to take ownership of export operations at site level, leading a small team while ensuring products move efficiently and compliantly to customers across the world.

You will play a key role in coordinating global shipments, managing customs and trade compliance requirements, supporting customers and driving improvements that make a real impact on the business.

This role would suit someone who enjoys variety, thrives in a fast-paced manufacturing environment and wants the chance to influence how export processes develop as the business continues to grow.

The role:

Leading, coaching and developing a team of Customer Service & Export Coordinators
Managing international customer orders from receipt through to delivery
Ensuring compliance with global export regulations, customs requirements and shipping documentation
Working closely with freight forwarders, customs authorities and internal stakeholders
Supporting trade compliance, export controls and customs processes
Resolving complex export and customer delivery issues
Driving process improvements and efficiencies across export operations
Supporting pricing, contracts and commercial activities where required
Acting as a key point of contact for international customers and internal teams

Experience and Knowledge required for the role:

Previous experience within export, customs or international logistics
Strong knowledge of export documentation, customs compliance and global shipping processes
Experience within a manufacturing, engineering or industrial environment would be advantageous
Leadership or supervisory experience
ERP system experience (M3 would be highly beneficial)
Strong communication, organisational and problem-solving skills
A continuous improvement mindset and a proactive approach

Benefits of the role:

Early finish every Friday
Hybrid working after successful completion of 6 months training
Guaranteed Christmas bonus
7% employer pension contribution
Death in Service cover
Critical Illness coverIf you are looking for a position where your export knowledge, leadership skills and problem-solving ability will be valued, we would love to hear from you