Export Operations Coordinator

Description:

Export Operations Coordinator - Deep Sea Groupage - Thurrock 
 
About the Company
 
Our client is a UK-based NVOCC (non-vessel operating common carrier), handling groupage and consolidated LCL sea freight, both import and export. They work with customers and overseas agents across a wide range of destinations. The position is office based, and you will deal directly with customers and agents rather than working through layers of management.
 
This is an excellent opportunity for an experienced Export Operator to join a busy export team. The work covers groupage and consol exports, with a large proportion of volume going to the USA, though shipments go to all destinations. The successful candidate will run live export bookings day to day, from taking the enquiry and getting the rate through to arranging haulage, planning the load and completing paperwork and filings correctly and on time.
 
The ideal candidate will have solid deep sea export operations experience, with strong knowledge of groupage and consol work, AMS and ISF filing, and UK export customs procedures. This is not a trainee role. You will be managing several shipments at different stages at any one time, so organisation and accuracy are essential.
 
Export Operations Coordinator - The Details

Full-time, permanent position
Monday to Friday, 08:30 - 17:30
Office based only
20 days holiday plus all UK bank holidays
Small team environment  Export Operations Coordinator - Requirements

Solid experience in export operations - deep sea export
Good working knowledge of groupage and consol export work
Experience of AMS and ISF filing
Familiarity with UK export customs procedures and CDS entries
Excellent written and spoken English, with the ability to draft clear, accurate, professional emails without supervision and communicate confidently by phone with customers and agents
Organised and accurate, with the ability to keep track of several shipments at once
Friendly and polite, and comfortable working as part of a small team
Competent with Microsoft Office packages Desirable:

Experience of US-bound groupage in particular
Experience working with overseas agents
Familiarity with freight forwarding operating systems
Experience of load planning containers  
Export Operations Coordinator - Responsibilities

Sort the export inbox and respond to general export queries from customers
Handle rate requests from overseas agents
Enter bookings and arrange UK haulage
Carry out load planning, mainly for the USA but covering all destinations
Input and submit AMS and ISF filings
Arrange CDS entries
Keep customers and agents updated on the status of their shipments
Deal with problems as they arise and resolve them with the relevant party
Ensure paperwork and filings are completed accurately and on time across all live shipments About Us
 
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