Details:
- Salary: £30,000 - 35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: B37 Chelmsley Wood Solihull
- Date: 2 weeks ago
Description:
What You’ll Be Doing
As part of our Export Customer Services team, you’ll be the heartbeat of our international freight
operations, ensuring goods travel smoothly across borders and oceans. Your role will include:
• Building strong relationships with customers to deliver outstanding service.
• Coordinating timely freight movement with complete and accurate documentation.
• Arranging haulage with shipping lines and ensuring dispatch readiness.
• Managing invoicing and document checks with precision.
• Resolving queries quickly and professionally.
• Communicating clearly with overseas agents, suppliers, and customers.
• Navigating ERP and SAP systems to support client operations.
• Taking ownership of your development and staying ahead in your field.
What You’ll Bring
We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need:
• Solid knowledge of freight operations.
• A sharp eye for detail and understanding of its commercial impact.
• Ability to work under pressure and meet tight deadlines.
• Strong numerical and commercial acumen.
• Excellent communication skills—both written and verbal.
• Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus).Ocean Export Customer Services
• A proactive, team-oriented mindset with great time management