Details:
- Salary: £15.58 - Hour
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Hour
- Location: North East Tyne and Wear Newcastle upon Tyne
- Date: 2 days ago
Description:
Join Our Client as an Executive Officer in Newcastle!
Are you organised, proactive, and passionate about delivering excellent service? Our client, a reputable organisation based in Newcastle, is hiring an Executive Officer to support their I-VMS Team. This is a fantastic opportunity to contribute to vital operational and stakeholder engagement activities within a dynamic environment.
What you'll be doing:
* Act as the first point of contact for industry enquiries, managing shared inboxes and directing queries.
* Support the I-VMS telephone support line with first-line assistance, regulatory guidance, and troubleshooting.
* Coordinate event logistics, including device replacement programmes and vessel follow-ups.
* Record, track, and update stakeholder interactions, ensuring timely communication.
* Maintain accurate records in monitoring systems, supporting compliance and performance reporting.
* Assist with outbound calls to support stakeholder compliance and engagement.
* Prepare documents, reports, and correspondence.
* Provide flexible administrative support during busy periods and contribute to process improvements.
What you'll bring:
* Strong organisational skills with the ability to manage multiple priorities.
* Excellent written and verbal communication, with a professional, customer-focused approach.
* Accurate data entry and management skills.
* Competent IT skills, especially with Microsoft Office (Outlook, Excel, Word, Teams).
* Ability to handle high volumes of enquiries efficiently.
* Collaborative team player with positive relationship-building skills.
Additional info:
* Salary: £15.58 per hour (paid weekly)
* Contract: Initially 3 months, with potential for extension
* Working pattern: Monday to Friday, 9am-5pm, hybrid (2 days in-office, 3 from home)
* Location: Tyneside House, Skinnerburn Road, Newcastle Business Park
If you're organised, service-oriented, and eager to support a busy team, we want to hear from you! Apply now to join a forward-thinking organisation committed to high-quality stakeholder engagement.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group